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Lufthansa Case Study
From manual chargebacks to full financial control.
Lufthansa Group ranks among the world's largest aviation conglomerates, with more than 300 subsidiaries and 13 airlines operating under one roof. For more than 10 years, USU Software Asset Management has helped the group meet the compliance requirements of major software vendors while maintaining full visibility into its software landscape across every group entity.
As Lufthansa Group continued to scale, so did the demand for cost transparency. The group needed a way to centrally capture software costs and allocate them accurately, fairly and traceably—down to individual subsidiaries and business units—every month.
Lufthansa in Numbers
100,000+ software users
300+ subsidiaries across 13 airlines
Multi-million dollar annual license spend
The Challenge
Before automation, cost chargebacks were handled manually at year-end. The process was time-consuming, error-prone and tied up valuable resources at the corporate center and across every affected entity—with no consistent data foundation for reporting, forecasting or strategic decision-making.




