Register for the webinar now!

June 24, 2026
1:00 – 2:00 PM

AI in IT Operations: Between Expectation and Reality

Many IT teams face the same challenge:

They are expected to adopt AI quickly and deliver results. But in practice, they run into roadblocks. Governance, data protection, and data quality slow projects down. And one key question remains: how reliable are AI-generated results?

In this webinar, we are hosting two guest speakers from Forrester to show how organizations can close the gap between expectation and reality.

We combine insights from a recent Forrester Consulting study we commissioned with our hands-on experience. You get clear guidance on how to approach AI in IT operations.

What you will take away

How AI is impacting IT operations today

Why initiatives fail from governance & data issues

What expectations are realistic—and which are not

How to build trust in AI-driven outcomes

Why strong knowledge foundations drive success

Why this matters now

Pressure on IT organizations grows. AI is expected to automate processes and reduce workload. But many teams lack the foundation to achieve these goals.

Successful AI initiatives don’t start with technology—they start with understanding.

Who this webinar is for

This webinar is aimed at potential new customers and professionals—including IT leaders, IT operations professionals, and experts in governance, risk, compliance and transformation who drive AI adoption in enterprise IT and want to manage it in a structured, reliable and value-driven way.

Speaker

Fabian Gutschera

Fabian Gutschera

Senior Solution Engineer & Teamlead
Tarun Avasthy

Tarun Avasthy

Principal Consultant, Forrester
Duncan Watkins

Duncan Watkins

Principal Consultant, Forrester