Products

IT Asset ManagementManage IT assets efficiently and securely.

Customer Service Knowledge ManagementEmpower agents with instant access to accurate knowledge.

Saas ManagementUnderstand and make the most of your cloud software.

IT MonitoringMonitor IT systems proactively to ensure uptime.

IT Service ManagementStreamline IT services to improve support and efficiency.

FinOpsOptimize cloud spending while maximizing business value.

Multi Cloud MonitoringMonitor multi-cloud systems, cut alert noise, ensure uptime.

Products from A-ZOverview of all USU products and modules in alphabetical order.

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Discover in a personalized demo how USU can optimize your IT, reduce costs, and sustainably improve customer service.

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What is Multi-Cloud Monitoring?

Solutions

Manage CloudEnsure efficient, secure, and cost-effective cloud operations.

Optimize IT CostsGet cost transparency and make sure you don't overspend.

Manage IT RisksActively manage your risks and prevent critical incidents.

Maximize IT EfficiencyBoost efficiency with standardization and automation.

USU Solution - Optimize Customer Service

Optimize Customer ServiceAutomate to deliver more with less.

USU Solution - Improve Employee Experience

Improve Employee ExperienceEasier access to IT & HR – higher productivity.

Utilize AIUnlock the potentials of AI in your enterprise.

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2026 Gartner® Magic Quadrant™ for Customer Service Knowledge Management Systems

Download the full report to evaluate the market and see where we stand.

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AI Platform Our Customers

Why USU

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Customer Service Center

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Sustainability & CSR

IT Financial Management at Bosch

Bosch restructured IT services and introduced transparent cost control with USU.

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Resources

ResourcesGuides, studies, webinars, and expert content.

NewsThe latest news from USU and the IT industry.

BlogInsights, analyses, and IT best practices.

Events & WebinarsLive events and on-demand content.

TrainingsTraining courses and certifications to deepen your knowledge.

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Forrester Study:

How Organizations Are Modernizing IT Monitoring To Reduce Complexity And Improve Clarity

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why usu partner xiting

Xiting

Your Expert for SAP Security Solutions and Services

About the Partner

Xiting provides security solutions and consulting for SAP environments. Founded in 2008, the company helps organizations simplify access management, reduce risks, and secure their SAP landscapes. Through its software solutions and expert consulting, Xiting supports businesses in strengthening compliance, automating access controls, and managing security across on-premises and cloud environments.