Study

State of SaaS Management 2026

Presented by ITAM Forum & USU

You can’t cut, allocate or secure SaaS you can’t see.

 Where does your team stand? 

We asked practitioners how well they track usage, cost, AI and risk. Only 14% call their practice optimized – see how yours compares.

Where visibility, cost and control break down

14 %

call their SaaS Management optimized.

82 %

have no system of record for SaaS cost and work from scattered data.

38 %

of licenses sit unused – budget quietly slipping through the cracks.

61 %

say AI is driving their SaaS costs up. Another 29% can’t even tell.

What you will learn

  • Where you stand: how teams score across six maturity dimensions, from Organization (64) to FinOps integration (41), and where the biggest gaps hide.
  • Why visibility is the #1 barrier holding teams back, and what 61% are fixing first.
  • Where your budget is leaking: about 27% of spend wasted, and about 31% of apps duplicated or overlapping.
  • How AI is quietly driving up your SaaS bill, and why most teams can’t even measure the effect.
  • Where the real risk sits: shadow IT, offboarding that drags on four days or more, and renewals nobody meant to sign.
  • How leading teams allocate cost today, from basic showback (50%) to real unit economics (18%).

SaaS spend you can’t see is SaaS spend you can’t cut, allocate or secure. The State of SaaS Management 2026 maps exactly where that breaks down – visibility, cost, AI spend and risk – across practitioners just like you. See where your team lands against the 46-point average, and what the 14% who’ve cracked it are doing differently.

Would you like to know more?

Got questions? A 20-minute call beats a dozen emails. Our SaaS management expert will walk you through what that looks like in practice — no strings attached.

Professional portrait of Nate Milewski at USU.

Nate Milewski

Business Development

SaaS Management

Send us a message

USU Logo
USA

USU Solutions Inc.
20 Guest St., Suite 202
Boston, MA 02135
Phone: +1 (617) 307-7733

Germany (Headquarter)
USU GmbH
Spitalhof
71696 Möglingen
Tel.: +49 714 14867 0

YoutubeFacebookLinkedInInstagram
USU GmbH421 Reviews on ProvenExpert.com
Sign up for the latest news
Newsletter
See products in action
Get a demo

© 2026 USU Solutions Inc.