ITSM Starter Package
Structured. Fast. Predictable. Your ideal starting point for modern IT service management.

Fast-track your ITSM implementation in just 5 weeks
Implementing a new IT service management (ITSM) tool doesn’t have to be a drawn-out, complex process. With the USU ITSM Starter Package, we help you launch efficiently—with fixed timelines, predictable costs, and expert guidance.
Why choose the ITSM Starter Package?
Think of your ITSM implementation not as a marathon, but as a well-orchestrated relay: structured, strategic, and purpose-driven. Our starter package is designed to simplify the rollout of your ITSM solution, so you can focus on delivering value from day one.
What's included
Fixed timeline
Go live in 5 weeks with clearly defined milestones
Assured costs
Transparent pricing for planning and budget certainty
Expert delivery
Led by seasoned ITSM consultants with proven frameworks
Flexible deployment
Launch as a SaaS or On-Premise project
Scalable path
Build a solid foundation for future ITSM expansion
Designed for mid-sized and large enterprises
Whether you're replacing a legacy system or starting fresh with digital IT service management, this package gives you a low-risk, high-impact starting point. You’ll benefit from standardized consulting, ready-to-use modules, and a clear roadmap for future growth.

Your benefits at a glance
Speed
Fast and structured implementation
Inexpensive start
Minimized upfront investment
Skills
Experienced USU consulting team
Quick wins
Immediate value with core ITSM functionality
Predictability
Planning and budget security
Solid baseline
Seamless handover for follow-up projects
Who is it for?
Organizations that:
- Need a quick and reliable ITSM rollout
- Want to avoid lengthy RFPs and drawn-out planning phases
- Require budget transparency and fixed implementation scope
- Are looking to replace outdated systems or begin IT digitalization
"You can’t eliminate ITSM complexity—but you can manage it with the right partner. Our starter package gives your team the confidence and clarity to get started.”
Timo Weber
Director Consulting
USU GmbH

Get in touch with an expert
Do you have questions about our offering? A quick call can be way more helpful than a long email chain. Talk to one of our experts to explore our products and see them in action.

Brian Riley
Sales Development
IT Service Management
Send us a message
No matter if you like to partner with USU or just have a few questions.