ITSM Starter Package

Structured. Fast. Predictable. Your ideal starting point for modern IT service management.
USU Service Management Starter Package

Fast-track your ITSM implementation in just 5 weeks

Implementing a new IT service management (ITSM) tool doesn’t have to be a drawn-out, complex process. With the USU ITSM Starter Package, we help you launch efficiently—with fixed timelines, predictable costs, and expert guidance.

Why choose the ITSM Starter Package?

Think of your ITSM implementation not as a marathon, but as a well-orchestrated relay: structured, strategic, and purpose-driven. Our starter package is designed to simplify the rollout of your ITSM solution, so you can focus on delivering value from day one.

What's included

Fixed timeline

Go live in 5 weeks with clearly defined milestones

Assured costs

Transparent pricing for planning and budget certainty

Expert delivery

Led by seasoned ITSM consultants with proven frameworks

Flexible deployment

Launch as a SaaS or On-Premise project

Scalable path

Build a solid foundation for future ITSM expansion

Designed for mid-sized and large enterprises

Whether you're replacing a legacy system or starting fresh with digital IT service management, this package gives you a low-risk, high-impact starting point. You’ll benefit from standardized consulting, ready-to-use modules, and a clear roadmap for future growth.
USU Service Management Starter Package

Your benefits at a glance

Speed

Fast and structured implementation

Inexpensive start

Minimized upfront investment

Skills

Experienced USU consulting team

Quick wins

Immediate value with core ITSM functionality

Predictability

Planning and budget security

Solid baseline

Seamless handover for follow-up projects

Who is it for?

 

Organizations that:

  • Need a quick and reliable ITSM rollout
  • Want to avoid lengthy RFPs and drawn-out planning phases
  • Require budget transparency and fixed implementation scope
  • Are looking to replace outdated systems or begin IT digitalization

"You can’t eliminate ITSM complexity—but you can manage it with the right partner. Our starter package gives your team the confidence and clarity to get started.”

Timo Weber

Director Consulting

USU GmbH

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Get in touch with an expert

Do you have questions about our offering? A quick call can be way more helpful than a long email chain. Talk to one of our experts to explore our products and see them in action.

Brian Riley

Brian Riley

Sales Development

IT Service Management

Send us a message

No matter if you like to partner with USU or just have a few questions.