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ITAM MCP Server

Turn trusted ITAM data into valuable insights. Any MCP-compatible AI. Live answers from your SAM tool.
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What can an ITAM MCP Server do for you?

What if working with your ITAM system shifted from searching, filtering and exporting to asking, reasoning and acting, with governance and control built in? With the USU ITAM MCP Server, you ask your questions in plain language. Explore contract renewals, check license compliance and find savings without digging through complex reports or dashboards. We built them for SAM Managers, Heads of IT, Procurement Managers and anyone who needs fast, reliable answers from their license data. Our MCP servers are the foundation of an AI-native layer across our product portfolio.
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USU ITAM MCP Server demo showing an upcoming software contract renewals report with vendors, expiration dates and priority levels.

Turn ITAM data into insights

You wonder about the value an ITAM MCP Server has for you? The value is speed and ease-of-use. MCP makes it dramatically faster to get to the information you need to act on. Watch a short demo and witness how our ITAM MCP Server turns time-consuming tasks into a simple conversation with AI.
See ITAM MCP Server in action

Benefits for ITAM managers and beyond

Daily work

Less manual searching, exporting and report building. Ask "Which contracts expire in the next 90 days?" and the answer comes back from live USU data, with no dashboard navigation and no export to Excel.

Decision support

Faster, more contextual answers to management questions. Compliance status, license position or the cost per business unit come from the latest USU data and simulations while the meeting is still running.

Data quality

More transparency about missing or inconsistent data. Questions surface gaps as you ask them, from users without a cost center to accounts expired but still licensed, so you fix the record instead of the report.

Business value

Easier communication of savings, risks and priorities. Reclassification savings, over-licensed users and unused authorizations come back as figures you can take to procurement or the CIO.

Stakeholder interaction

ITAM/SAM becomes more responsive and strategic. Business units can get their own chargeback and compliance answers from the same USU data, so your team spends its time on negotiation instead of on requests.

Governance

Controlled AI access instead of copy/paste into public tools. License data stays in USU and is read through a defined set of tools, in the first release read-only apart from compliance recalculation.

MCP servers built around our core ITAM products

SAM for Clients & Datacenter

The MCP Server gives AI agents structured, real-time access to your full Software Asset Management data. That includes software inventory, device records, compliance calculations, contract portfolios, effective licenses and user assignments. USU ITAM MCP Server for SAM for Clients & Datacenter reads data across all major data domains. It can also start compliance recalculations whenever you need fresh results. 
Learn more about the use cases
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SAM for SAP Software

SAP license costs are one of the most complex and high-stakes areas of enterprise IT spend. With this MCP server, AI agents answer questions about SAP user types, system measurements and license positions in plain language. Your procurement team gets live data at their fingertips during SAP true-ups and negotiations.
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Six conditions that make the USU ITAM MCP Server work

Data sources connected

Inventory, contracts, entitlements, usage and organizational data in one place. SAM for Clients & Datacenter already holds it all, and the ITAM MCP Server opens every domain to AI agents.

Data ownership is clear

Named owners answer for data quality and correct what is wrong. The assistant reads the same data your SAM team maintains in USU every day, so existing ownership carries over, with no separate AI data set to curate.

Use cases are defined

Start with specific questions, not "AI should do everything". The ITAM MCP Servers ship with structured tools such as "list expiring contracts" or "check compliance status", so you start from a defined catalogue.

Access rights are governed

The assistant returns only what the user is cleared to see. Requests run against the same USU SAM data layer your users already work in, so AI access follows your existing authorization model.

Results are explainable

Every answer carries its sources and assumptions. Figures come from live USU data and simulations, so a result traces back to what produced it, down to the authorizations driving one SAP user's classification.

Humans stay in control

AI supports the call; critical SAM decisions stay reviewable. The first release is read access, with compliance recalculation the only triggered action, so nothing in your license position changes.

How the USU ITAM MCP Server connects AI to your license data

One open standard. Any MCP-compatible AI client. Live answers from USU Software Asset Management. Ask your question in plain language, and your AI assistant picks the right tool on the MCP server, reads the current data and gives you a clear answer. No dashboards, exports or manual searches.

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Example with demo data: A question about expiring Microsoft contracts travels from the AI client through the USU MCP Server to USU Software Asset Management and back. Because MCP is an open standard, the same MCP server works with any compatible AI client. 

"The future is not only better reports.The future is a different interaction model with ITAM data entirely — one where the distance between a question and a trusted answer is measured in seconds, not hours."

Teresa Inwald

Chief Product Manager

USU Product Management

Teresa Inwald_USU

Frequently asked questions

What is an MCP server?

An MCP server is a program that works like a smart adapter between an AI assistant and your business systems, such as databases, applications and software tools. It’s built on the Model Context Protocol (MCP), an open standard that Anthropic introduced in 2024. Through MCP, AI assistants find out what a connected system can do and use that system’s functions in a secure, controlled way. Nobody has to write custom code for each integration. Because MCP is open, it works with many AI assistants, not just one vendor’s. 

How does the ITAM MCP Servers connect AI to my license data?

You ask a question in plain language, and your AI assistant does the rest. It picks the right tool on the ITAM MCP servers, which reads the current data from USU Software Asset Management for Clients & Datacenter or USU Software Asset Management for SAP Software. A few seconds later, you get a clear answer. No dashboards, exports or manual searches. Because MCP is an open standard, the same MCP server works with any compatible AI client, whether that’s your AI assistant, your service desk bot or an agent your own team builds. The example below uses demo data to walk you through one question from start to finish. 

Do I have to work with a specific AI assistant to use the ITAM MCP Servers?

USU ITAM MCP is vendor neutral, so you can use the AI client that fits your company’s strategy. That includes MCP-compatible assistants, agent platforms like Claude, ChatGPT, Microsoft Copilot Studio and agents your own developers build. If you change your AI provider later, your MCP connection stays the same.

Does my license data leave my environment, or is it used to train AI models?

The ITAM MCP server only sends data when an AI client asks for it, and only the data needed for that specific question. What happens next depends on the AI client and model you choose, plus the data protection terms you’ve agreed with that provider. Many enterprise AI offerings don’t train on customer data, but check your provider’s contract.

Can an AI agent change data in my system?

You stay in control. The SAM for SAP Software MCP server is read-only. For SAM for Clients & Datacenter, the first version only adds controlled actions like starting a compliance recalculation. Your administrators decide which tools to enable. Many AI clients also ask for your confirmation before running an action.

How reliable are the answers from the AI assistant?

The figures come straight from your live USU data, not from the AI model’s general knowledge. That makes them far more reliable than asking a chatbot without a data connection. The AI still interprets and summarizes the results, so check important numbers against the source before you use them in negotiations or audits. Good data quality in your Software Asset Management system pays off directly here.

How does MCP differ from a classic REST API?

An API is built for developers: Someone has to know the endpoints, write code and maintain it. An MCP server describes its tools in a way an AI model can read and understand. The AI picks the right tool on its own based on your question. MCP doesn’t replace APIs. It adds a layer on top of them that AI can work with.

Will the AI see more data than I’m allowed to see?

It shouldn’t. The ITAM MCP server connects with authenticated credentials and only returns what that identity is allowed to access. Before you roll it out, check how roles and permissions are mapped so every user’s AI sees only their own scope.

What do I need to get started with the ITAM MCP Servers?

You need a current version of USU SAM for Clients & Datacenter or USU SAM for SAP Software, an MCP-compatible AI client and access credentials for the MCP server. Your USU account team will help you check the requirements and plan a pilot.

Get in touch with an expert

Do you have questions about our offering? A quick call can be way more helpful than a long email chain. Talk to one of our experts to explore our products and see them in action.

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Nate Milewski

Sales Development

IT Asset Management

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