Name: CCW Nashville 2026
Start: 2026-10-07T06:00:00.000Z

Three days packed with expert knowledge—at the Welcome Party, at our booth or in our workshop. Be there!

Most service leaders have never actually run that test, and the ones who have, describe the result as uncomfortable.
Inconsistent answers are not a training problem. They are what happens when knowledge is scattered, stale and owned by nobody, and every AI layer you add repeats it faster.

Come to the workshop, or to our booth and tell us how your knowledge is set up today. Either way you leave knowing something you did not.

What is waiting for you in Nashville

Workshop: Garbage In, Confident Garbage Out

October 7, 9:00–10:30 am
A 90-Minute Assessment on the Knowledge Feeding Your AI. This workshop will feature live polling, practical insights, a worksheet to keep, and a readiness scorecard for your organization.

Does KM Integrate with your existing tech stack?

Yes! Genesys, Salesforce, NICE, Zendesk, Copilot and more. Tell us what you run on, and we will show you how it connects, how agents get verified answers inside it, and how that same knowledge feeds your AI.

Ten minutes, one straight answer

Tell our KM experts how your knowledge is set up today and they will tell you where it holds and where it breaks. If it is worth going deeper, we will book you a free audit. No obligation.

How Nespresso actually did it

A real deployment told properly, not a logo on a slide. What changed for their agents, how long it took, and what they would do differently. Ask for the short version at the booth.