Name: 2026 Gartner North America Customer Service & Support Conference
Start: 2026-11-04T07:00:00.000Z

Gartner is a trademark of Gartner, Inc. and/or its affiliates.

The way organizations deliver customer service is changing fast. Driven by AI, rising customer expectations, and mounting pressure to do more with less.

At the Gartner Customer Service & Support Conference 2026 at the Gaylord Rockies Resort & Convention Center, Denver, the industry's leading minds come together to define what's next for service and support organizations across North America.

USU is proud to join this premier event

As a trusted partner for knowledge management, AI-powered self-service, and intelligent support solutions, we're here to connect with customer service leaders who are navigating exactly these challenges and ready to explore what smarter, more scalable support looks like in practice.

Meet Us in Denver at Booth 112. USU helps customer service organizations build the knowledge foundation that modern support runs on.

Give us ten minutes to hear how your knowledge works today. We'll give you a straight read on what's working, what isn't and where the gaps are likely costing you.

What is waiting for you in Denver

Expert-Led Research Sessions

Covering the most pressing trends in customer service from AI integration and workforce change management to measuring value beyond cost and productivity metrics.

Solution Showcase

Genesys, Salesforce, NICE, Zendesk, Microsoft Copilot? USU fits into the stack you already have. Show us your setup and we'll walk you through how knowledge gets delivered to your agents

Come talk to our KM specialists

Give us ten minutes to hear how your knowledge works today. We'll give you a straight read on what's working, what isn't and where the gaps are likely costing you.