Name: ICMI Contact Center Expo
Start: 2026-10-26T07:00:00.000Z

Four good reasons to stop by

Garbage In, Confident Garbage Out

Theater Session | October 28, 2:50 pm. Twenty minutes on the three things that decide whether your AI works, and what each one looks like when it breaks. You will walk out knowing which of the three is your weak one.

A free, signed book and a chat with Jeff Toister

Jeff is at our booth signing copies of his book. Come and meet him, get your book signed, and talk service culture while you are there. Copies are free and there is a limited number.

Does it work with your current tech stack?

Genesys, Salesforce, NICE, Zendesk, Copilot and more. Tell us your stack and we will show you how agents get verified answers inside it, and how that same knowledge feeds whatever AI you are piloting.

Ten minutes, one straight answer

Tell our KM experts how your knowledge is set up today and they will tell you where it holds and where it breaks. If it is worth going deeper, we will book you a free audit. No pitch, no obligation.