ST70-17 USU IT Monitoring - Service tree modeling individual training
categ000000000003481
This workshop enables participants to design and optimize service models that accurately represent business services and technical dependencies.
Content/Learning Objective:
- Defining business services and service boundaries
- Identifying technical and organizational dependencies
- Designing service trees and service hierarchies
- Service modeling best practices
- Improving impact analysis and root cause identification
- Practical modeling exercises based on customer scenarios
Hardware requirements: You will work on your own device and need access to your test system.
Overview
Language
German, English
