This workshop helps organizations establish an effective and sustainable alerting strategy to improve operational efficiency and reduce unnecessary alarms.

Content/Learning Objective: 

• Assessment of the current alerting approach
• Defining alert priorities and escalation concepts
• Reducing alert fatigue and unnecessary notifications
• Designing role-based notification strategies
• Establishing alerting best practices and governance
• Developing an actionable alerting improvement plan

Prior knowledge: Basic knowledge of the monitoring environment is beneficial 

Hardware requirements: You will work on your own device and need access to your test system.