ST100-2 USU Shop: Administration
USU IT Service Management
This training course helps you to administer the USU Shop. This includes e.g. the creation of offers and the possible settings of the USU Shop.
Content/Learning Objectives:
- Get an overview of the shop: Learn how to navigate and use the shop as an end user.
- Explore the admin functionality: Discover where to find everything and how to manage key functions as an administrator.
- Easily create categories: Master the process of creating and organizing categories for your shop.
- Create offers, including complex ones: Learn how to build both simple and complex offers to meet diverse needs.
- Use the power of offer parameters: Use parameters to configure your offers, define dependencies, and create rules.
- Dive into settings and integrations: Understand shop settings and their integration with USM.
Prior knowledge:
- PC skills
Target group:
- Process owner for Service Request Management
Overview
Language
English, German
Training Classes
| Date | Location | Language | Max. Participants | Open Seats | Price p.P. | |
|---|---|---|---|---|---|---|
| 20. Januar 2027 | Virtual Classroom (Germany) | German | 8 | 8 | 900 EUR | Booking |
