ST30-2 USU Service Management: Asset Management
USU IT Service Management
You will learn how to keep the CMDB up-to-date as a user.
Content/Learning Objectives:
- Learn how to use the USU Service Management interface.
- Get to know the data model of the Asset and Configuration Management.
- Work with systems and components and maintain the relevant attributes.
- Update the CMDB with IMAC services.
- Lern how use and define the relations of the CMDB in USU Service Management.
- Lern to maintain the most important master data.
Prior knowledge:
- PC skills
Target group:
- Process owner for Asset Management
Overview
Language
English, German
