ST35-2 USM Admin: Introduction to Workflows
USU IT Service Management
In this 2-day course you will learn how to create and edit technical workflows. You will learn how to write workflows, debug them and assign them as an action (e.g. button) to the user interface.
Content/Learning Objectives:
- Handling of the Workflow Creation Tool
- Creating workflows with standard nodes
- Working with the Valuemation API and integrating Python scripts
- Working with the Actions Customizer
- Using business logic/rules for actions and workflows
- Transferring customizations using the Customization Transfer Manager
Prior knowledge:
- Participation in training USM Admin: Customizing
Target group:
- System managers
- Systems administrators
Overview
Language
German, English
