ST50-2 Knowledge Center - Knowledge Manager

USU Customer Service Knowledge Management
You will learn how to use the configuration area of the KnowledgeCenter so that you are able to independently implement requirements of end users and editors.

Content/Learning Objectives:
  • Understanding the configuration area
  • Creating and maintaining of own document types
  • Structuring pages
  • Understanding and governing workflows & permissions
  • Handling standard reports
  • Restoring or final deletion of documents
  • Setup of search functionality
Prior knowledge: Participation in the 'Knowledge Center - Editor' training is strongly recommended.

Contact

USU Customer Service Center
csc@usu.com
Overview
Language
English, German
USU Logo
USA

USU Solutions Inc.
20 Guest St., Suite 202
Boston, MA 02135
Phone: +1 (617) 307-7733

Germany (Headquarter)
USU GmbH
Spitalhof
71696 Möglingen
Tel.: +49 714 14867 0

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