Türk Telekom

Türk Telekom

In an award-winning Software Asset Management (SAM) project, Türk Telekom made a smooth switch from manual Excel lists to automated compliance reports thanks to the successful implementation of Technology Asset Management solutions from Raynet and USU Software Asset Management.

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By using our innovative RayVentory solution, we have been able to fully automate the process of collecting the database inventory, which without would normally took 30 manual days. The report is now generated with a single click.

Ragip Aydin, Managing Director of Raynet

At a glance

Organization

Türk Telekomünikasyon A.Ş.

Industry

Telecommunication

Key figures

34,748 Employees (as of 31.12.2020), Total number of subscribers: 50.4 million (as of 31.12.2020)

Website

www.turktelekom.com.tr

About Türkisch Telekom

Türk Telekom is the first integrated telecommunications operator of Turkey which has a long tradition of 180 years. For several years now, the company has offered fixed network voice, mobile, TV and broadband products, including all services from a single source, and serves more than 50 million customers. As part of its transformation into an integrated service provider with strong focus on customer orientation, Türk Telekom is relying on digital processes and state-of-the-art technologies. This also applies to the group-wide identification and economic use of software licenses (Technology Asset Inventory and Software Asset Management).

Motivation

Within the merger of three diff erent companies (fi xed network, mobile communications, and broadband), gaining complete transparency over its diverse and heterogeneously distri buted software assets and of standardizing and optimizing its software portfolio using suitable and established methods became a requirement for Türk Telekom. Those responsible at Türk Telekom selected the comprehensive solutions Raynet RayVentory and USU‘s License Management (formerly Smart- Track) as well as the know-how of these Technology Asset Inventory and Software Asset Management specialists. “After surveying the market and looking at diff erent vendors, we found that RayVentory was the most valuable solution to automate our IT asset inventory management processes.”, says Alaattin Çetin, Technology Governance Group Manager at Turk Telekom.

Solution and customer advantages

The project was designed for more than 20,000 clients and approximately 12,000 servers. Over 1,600 software license items from approximately 140 vendors had to be inventoried and cataloged and the contractual and actual usage had to be compared transparently in order to ensure optimal economic use of the software. RayVentory was used for the exact collection of hardware, software, and cloud data. Thanks to the fl exible and automated inventory methods, highest data quality and accuracy could be achieved across the entire decentralized IT infrastructure in the shortest possible time.

The first concrete result of the project was the completion of the inventory data by a factor of 2.5. The resulting optimization of the database licenses from 5% to 92% was another valuable step that enabled Türk Telekom to achieve significant cost savings.

Subsequently, the software portfolios of other providers were successively optimized. Based on this, the development of SAM for the five major providers, such as SAP, Microsoft, Micro Focus, IBM and Oracle, was a set goal, which was also achieved after a short time. Previously, the complex license data was managed with Excel spreadsheets. By implementing the Technology Asset Inventory solution and thanks to the high degree of automation through the introduction of tool- supported processes, this is now a thing of the past.

A glance at the cost advantages alone shows that professional license management pays off for Türk Telekom: Within one year, three times the cost of the entire SAM project was saved. Türk Telekom received the international SAMS Europe Award for the outstanding project in fall 2020.

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