USU
Solutions
Customer Experience
Company
Resources
Careers
Events
Blog
👤︎
EN
German
French
Italian
Japanese
︙
USU Software Asset Management
➤
USU Knowledge Management
➤
USU IT Service Management
➤
USU Enterprise Service Management
➤
USU Self-Service Management
➤
USU IT Monitoring
➤
USU Hybrid Cloud Management
➤
USU Digital Customer Experience
➤
USU Digital Process Automation
➤
USU Consulting & Professional Services
USU AI Services
➤
License Management
Discovery
SaaS Optimization
Oracle Optimization
Optimization for SAP®
Cloud Cost Optimization
Optimization for Engineering Software
SAM Services
Knowledge Management for IT
Knowledge Management for Customer Service
Knowledge Management for Enterprise Services
Chatbots
Voicebot
Professional Services
IT Service Desk
IT Self-Service Management
IT Service Catalog & SLA
IT Asset Management
IT Change & Configuration Management
IT Financial Management
IT Monitoring
IT Service Portfolio & Service Design
IT Project Portfolio Management
IT Governance, Risk & Compliance
Hybrid Cloud Management
Knowledge Management for IT
Employee Service Management
Customer Service Management
IT Self-Service
Customer Self-Service
Employee Self-Service
Self-Service Portal
Chatbots
Voicebot
IT Event Management
System Monitoring
Cloud Monitoring
End-to-End Monitoring
Service Monitoring
IT Service Alerting
Cloud Cost Management & Resource Optimization
Cloud Governance
Liferay DXP
Pega
Self-Service Portal
Pega
AI Industrial Analytics
Customers
➤
Trainings
➤
Success Stories
Success Center
Courses
Classes
About USU
➤
Sustainability
➤
Investor Relations
➤
Partner
Events & Webinars
Press
➤
Careers
➤
Management
Locations
Contact
Company mission statement
Whistleblower system
Equity Story
USU Share
Financial Figures
Financial Reports
Financial Analysis
Ad-Hoc Announcements
Analyst Conferences
Financial Calendar
Further Information
News
Students
Reach your goals
Jobs
How to apply
✖
Solutions
→
Customer Experience
→
Company
→
Resources
Careers
Events
Blog
👤︎
EN
→
←
Solutions
USU Software Asset Management
→
USU Knowledge Management
→
USU IT Service Management
→
USU Enterprise Service Management
→
USU Self-Service Management
→
USU IT Monitoring
→
USU Hybrid Cloud Management
→
USU Digital Customer Experience
→
USU Digital Process Automation
→
USU Consulting & Professional Services
USU AI Services
→
←
USU Software Asset Management
USU Software Asset Management
License Management
Discovery
SaaS Optimization
Oracle Optimization
Optimization for SAP®
Cloud Cost Optimization
Optimization for Engineering Software
SAM Services
←
USU Knowledge Management
USU Knowledge Management
Knowledge Management for IT
Knowledge Management for Customer Service
Knowledge Management for Enterprise Services
Chatbots
Voicebot
Professional Services
←
USU IT Service Management
USU IT Service Management
IT Service Desk
IT Self-Service Management
IT Service Catalog & SLA
IT Asset Management
IT Change & Configuration Management
IT Financial Management
IT Monitoring
IT Service Portfolio & Service Design
IT Project Portfolio Management
IT Governance, Risk & Compliance
Hybrid Cloud Management
Knowledge Management for IT
←
USU Enterprise Service Management
USU Enterprise Service Management
Employee Service Management
Customer Service Management
←
USU Self-Service Management
USU Self-Service Management
IT Self-Service
Customer Self-Service
Employee Self-Service
Self-Service Portal
Chatbots
Voicebot
←
USU IT Monitoring
USU IT Monitoring
IT Event Management
System Monitoring
→
Cloud Monitoring
End-to-End Monitoring
Service Monitoring
IT Service Alerting
←
System Monitoring
System Monitoring
Mainframe Monitoring
Data Center & Building Infrastructure
Server & Application Monitoring inclusive Capacity Management
Container Monitoring
←
USU Hybrid Cloud Management
USU Hybrid Cloud Management
Cloud Cost Management & Resource Optimization
Cloud Governance
←
USU Digital Customer Experience
USU Digital Customer Experience
Liferay DXP
Pega
Self-Service Portal
←
USU Digital Process Automation
USU Digital Process Automation
Pega
←
USU AI Services
USU AI Services
AI Industrial Analytics
→
←
AI Industrial Analytics
AI Industrial Analytics
Condition Monitoring
Predictive Maintenance
Predictive Quality
Machine Fingerprint
←
Customer Experience
Customers
→
Trainings
→
←
Customers
Customers
Success Stories
Success Center
←
Trainings
Trainings
Courses
Classes
←
Company
About USU
→
Sustainability
→
Investor Relations
→
Partner
Events & Webinars
Press
→
Careers
→
←
About USU
About USU
Management
Locations
Contact
←
Sustainability
Sustainability
Company mission statement
Whistleblower system
←
Investor Relations
Investor Relations
Equity Story
USU Share
Financial Figures
Financial Reports
Financial Analysis
Ad-Hoc Announcements
Analyst Conferences
Financial Calendar
Further Information
←
Press
Press
News
←
Careers
Careers
Students
Reach your goals
Jobs
How to apply
←
EN
German
French
Italian
Japanese
Resources
Content for Smart IT & Customer Service Management
Apply
Filtered by
Flyer
✕
Topic interest
Discovery & Data Management
(1)
IT Monitoring
(2)
IT Service Alerting
(1)
Knowledge Management
(1)
Software Asset Management
(2)
Type
White Paper
(48)
Events & Webinars
(36)
Guide
(26)
E-Book
(13)
Flyer
(10)
Study
(7)
Report
(6)
Tool
(5)
Comparison
(2)
Article
(1)
Event type
Date
Flyer
Turn Your Discovery Data into SAM Strategy
Complete inventory for cloud, data center and desktops
Download
Flyer
Help Center
Extend your knowledge base to your website for smarter self-service
Download
Flyer
IT Alerting Service The IT
The IT Alerting Service is a managed cloud service operated by USU to deliver your monitoring system alerts via SMS and voice call.
Download
Flyer
Operational Support for USU IT Monitoring (ZIS System)
In this day and age, companies depend on a smooth IT operation. It is therefore all the more important that there are experts who know your IT always…
Download
Flyer
USU Knowledge Management: Web Self-Service with Dynamic FAQs
Retail customers expect context- sensitive, immediate online support. See how to provide it with USU Knowledge Management’s Web Self-Service with…
Download
Flyer
Managing Content is Hard. USU Makes it Easy
With over 20 years of pure knowledge management experience, USU offers the most comprehensive solution on the market, from contact centers and help…
Download
Flyer
Flyer: USU Knowledge Management Analytics
Analyzing your Operations is as Easy as Pie Charts
Download
Flyer
Knowledge Management & E-Learning: Leverage your Knowledge for Employee Success
USU Knowledge Management offers built-in e-learning to enable service teams to deliver consistent experiences that delight customers and keep them…
Download
Flyer
USU Knowledge Management vs. Salesforce Knowledge
USU Knowledge Management is designed specifically for customer support so you can consolidate, improve and maintain all your data in one place and…
Download
Flyer
SAM Designed Around You
A Software Asset Management (SAM) tool can help you lower your license costs, minimize your audit risk and contribute to your company's success! It…
Download
✉