Resources Content for Smart IT & Customer Service Management

Complete inventory for cloud, data center and desktops

Extend your knowledge base to your website for smarter self-service

The IT Alerting Service is a managed cloud service operated by USU to deliver your monitoring system alerts via SMS and voice call.

In this day and age, companies depend on a smooth IT operation. It is therefore all the more important that there are experts who know your IT always…

Retail customers expect context- sensitive, immediate online support. See how to provide it with USU Knowledge Management’s Web Self-Service with…

With over 20 years of pure knowledge management experience, USU offers the most comprehensive solution on the market, from contact centers and help…

Analyzing your Operations is as Easy as Pie Charts

USU Knowledge Management offers built-in e-learning to enable service teams to deliver consistent experiences that delight customers and keep them…

USU Knowledge Management is designed specifically for customer support so you can consolidate, improve and maintain all your data in one place and…

A Software Asset Management (SAM) tool can help you lower your license costs, minimize your audit risk and contribute to your company's success! It…