Resources Content for Smart IT & Customer Service Management

Knowledge Management software with features powered by Artificial Intelligence (AI) enables organizatIn this webinar, see how USU Knowledge…

Join us for a panel discussion on the Gartner MQ for SAM Managed Services. We’ll explore how to identify the best SAM Managed Services vendors for…

If you use SharePoint for your contact center, you’re likely aware of its constraints for offering agents efficient, consistent omnichannel support.…

Webinar: Knowledge Management software with features powered by Artificial Intelligence (AI) enables organizations to work more efficiently and…

Webinar: SAP Fiori is not just a mere user interface. It is the heart and soul of all future SAP innovations, resulting in the 'fiorization' of…

Webinar: Our experts will talk about everything you need to know, to make sure your SaaS investment keeps its sparkle.

Be an active part of our SAM Digital Café. Please take our survey and let us know the SAM topics on the top of your mind. Our experts will share…

Join Rebecca Horton, Global ITAM Manager at Ceridian, as she walks you through a playbook of impressive SAM wins. Using case studies based on…

Manage all your SaaS products in one user interface and provide real life customer use cases to help you learn where to look and how to manage and…

Manage all your SaaS products in one user interface and provide real life customer use cases to help you learn where to look and how to manage and…

Discover in this webinar everything you didn’t know about professional Knowledge Management

Rolling out an internal knowledge management solution that is purpose-built for information sharing helps companies become more efficient as they…