USU
Products
Consulting
Customers
Company
Resources
Contact us
Careers
Events
Blog
🔍︎
👤︎
EN
German
French
Italian
︙
IT Service Management
➤
Customer Service Knowledge Management
➤
IT Asset Management
➤
IT Monitoring
➤
FinOps
➤
USU Digital Consulting
Services
Digital Experience
➤
Process Automation
➤
Technology Services
➤
E-Government Solutions
Application Management
Technology Partners
Liferay DXP
Pega
Disy Informationssysteme
Customers
➤
Trainings
➤
About USU
➤
Investor Relations
➤
Sustainability
➤
Partner
➤
Press
➤
Careers
➤
Freelancer
➤
IT Service Desk
➤
IT Self-Service
➤
IT Service Catalog & SLA
➤
IT Asset Management
➤
IT Change & Configuration Management (CMDB)
➤
IT Service Portfolio & Design
➤
IT Project Portfolio Management
➤
IT Governance, Risk & Compliance (GRC)
➤
IT Financial Management
➤
Enterprise Service Management
➤
Knowledge Center
➤
Knowledge Self-Service
➤
Chatbots
➤
Knowledge Analytics
➤
IT Asset Inventory
➤
IT Asset Supplier & Contract Management
➤
IT Asset Cost Transparency
➤
Hardware Asset Management (HAM)
➤
Software Asset Management (SAM)
➤
SAM Services
➤
Products
IT Event Management
➤
System Monitoring
➤
Cloud Monitoring
➤
Container Monitoring
➤
End to End Monitoring
➤
Service Monitoring
➤
IT Service Alerting
➤
Services
Professional Services & Training
➤
Cloud Cost Management
➤
Cloud Governance
➤
IT Financial Management
➤
SaaS Management
➤
Self-Service Portal
➤
Digital Workplace
➤
Corporate Websites
➤
Customer Service Software
➤
Digital Experience Concepts & Design
➤
Low-Code Development
➤
Cloud Migration
➤
Software Architecture
➤
Software Development
➤
Agile Development
➤
Quality Engineering
➤
Success Stories
Customer Service Center
Courses
Classes
Management
Locations
Contact
USU Share Information
Financial Reports
Ad-Hoc Announcements
Financial Calendar
Company mission statement
Whistleblower system
Find Partner
Become a Partner
Partner Portal
Marketplace
News
Press Review
Jobs
➤
Reach your goals
➤
Students
➤
FAQ for Candidates
➤
Open projects
FAQs for Freelancers
USU
✖
Resources
Content for Smart IT & Customer Service Management
Apply
Filter by
258 results
Themen
Adobe
(2)
Application Management
(1)
Artificial Intelligence (AI)
(13)
Audit
(8)
Case Management
(2)
Chatbots
(12)
Cloud
(42)
Cloud Cost Mangement
(6)
CMDB
(1)
Customer Experience (CX)
(7)
Customer Service
(34)
Data Driven Services
(1)
Digital Experience Platform
(4)
Digital Process Automation
(5)
Digital Workplace
(1)
Discovery & Data Management
(8)
End-to-End Monitoring
(4)
Enterprise Service Management
(15)
Financial Services
(3)
Forrester
(2)
Gartner
(3)
Hybrid Cloud Management
(15)
IBM
(3)
IT Asset Management (ITAM)
(14)
IT Event Management
(1)
IT Financial Management (ITFM)
(4)
ITIL
(3)
IT Monitoring
(26)
IT Service Alerting
(3)
IT Service Desk
(2)
IT Service Management
(24)
IT Visibility
(6)
Knowledge Management
(68)
Liferay
(2)
Low-Code
(2)
Microsoft
(5)
Oracle
(5)
Pega
(7)
Predictive Maintenance
(1)
Salesforce
(6)
SAM Services
(11)
SAP
(14)
Security
(1)
Self-Service
(7)
Service Level Monitoring
(1)
Software as a Service (SaaS)
(28)
Software Asset Management
(89)
Systems Management
(5)
Umbrella Monitoring
(4)
User Experience (UX)
(1)
Vulnerability Management
(1)
Inhaltstyp
White Paper
(74)
Events & Webinars
(60)
E-Book
(53)
Flyer
(31)
Report
(10)
Study
(10)
Tool
(5)
Comparison
(3)
Podcast
(3)
Article
(2)
Event-Typ
Datum
E-Book
Automated Agent Assistance
Reduce customer & agent effort for better experiences
Download
E-Book
Is Open-Source IT Monitoring right for me?
Is Open-Source IT Monitoring right for me? This E-Book will discuss some of the advantages and disadvantages of open-source versus commercial IT and…
Download
E-Book
ITIL 4 for IT Monitoring Explained
In this e-book, you will learn what standards ITIL 4 sets for IT monitoring and why you should concentrate on ITIL-certified software when procuring…
Download
Study
IDC Study: Cloud Architectures and Infrastructures in Germany 2021
Tackling IT complexity efficiently with modern infrastructures
Download
E-Book
Service Level Monitoring with USU IT Monitoring
Ensure compliance with your agreed service levels
Download
E-Book
Cloud Monitoring with USU IT Monitoring
USU IT Monitoring allows to monitor the performance and availability data of cloud services in an efficient and automated way. This provides overall…
Download
E-Book
Eliminate Blind Spots with End-to-End Monitoring
Eliminate Blind Spots with End-to-End Monitoring
Download
Study
TEI™ of USU Software Asset Management Solution
Before implementing a new technology, you want to know if the investment is worth it. That’s why USU commissioned Forrester Consulting to evaluate…
Download
Study
Mature Software Asset Management Will Reap CX And EX Benefits
Challenges With Visibility, Overspending, And Provisioning Impact Software And Service Strategy
Download
White Paper
End-to-End Monitoring ‒ Seeing What the Customer Sees
End-to-end (E2E) monitoring targets IT service quality assurance. The end user must also be the focus of holistic IT monitoring.
Download
White Paper
Ticket Correlation
Read in our solution paper how our solution can help you with this problem and how you can save a lot of effort and costs.
Download
White Paper
Umbrella Monitoring
This white paper describes the obstacles faced by IT organizations today and portrays a possible „ideal“ solution.
Download
First
…
14
15
16
17
18
…
Last
Back to top ⌃