USU

Resources Content for Smart IT & Customer Service Management

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E-Book

The Ultimate Guide to USU Knowledge Management

USU Knowledge Management offers an innovative solution for the service sector with AI-supported search and multi-bot architecture.
Flyer

The Hidden Costs of Poor Software License Management

The Hidden Costs of Poor Software License Management - Revealing facts and figures in this latest infographic
On Demand

Take Control of Your Oracle License Environment

Join our webinar to explore Oracle's licensing policies and audits to help you take full control over your Oracle license environment.
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Online
On Demand

AI and machine learning: Buzzword or the next big thing in ITAM?

Join us in this session and reveal how enterprises will be maximizing the value of ITAM and they can benefit from an AI revolution at scale.
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Online
On Demand

The Beginner's Guide to Introducing GenAI into Your Service Environment

This webinar provides practical steps and real-world success stories to transform your service operations with Generative AI.
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Online
Flyer

Savings Revealed: The Ultimate Facts around SaaS

Chances are, you're overspending in SaaS. Check out this infographic decoding SaaS in numbers.
White Paper

Modern IT Financial Management

In this white paper you will learn about the requirements for modern IT financial management with a special focus on the use of tools for a FinOps…
On Demand

Cloud Cost Management: Cloudy with a Chance of Savings

Watch our webinar to explore multi-cloud management and the importance of FinOps practices.
📍
Online
E-Book

Find the Best Knowledge Management Tool for Your Needs

Explore essential functions and criteria in knowledge management that are crucial for excellent customer service.
White Paper

Smarter. Faster. Better. Customer Service with Generative AI

Explore the revolutionary impact of generative AI (GenAI) in customer service. Learn about enhancing workflows, immediate benefits, and more!
White Paper

How to Prepare for Software Audits with Ease

This guide is essential in helping you achieve software compliance and savings with solid SAM data.
White Paper

The Ultimate Guide to Optimizing Your SAP® Cloud Investment

The e-book describes what RISE with SAP is all about, its impact on licensing and audits, and what optimization options customers should consider now.