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On Demand
Webinar: Customer Experience - the Key to Automotive Success
How Knowledge Management can enable a differentiated customer experience.
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Online
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On Demand
Better together - How to align ITSM and SAM
In this webinar Rebecca Horton reviews the benefits ITSM and SAM teams working together
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On Demand
Webinar: Knowledge Management for Finance and Insurance Service Teams
Customer experience is one of the biggest customer retention strategies
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On Demand
Webinar: Knowledge Management for Customer Service
Find out how KM can increase customer satisfaction, retention and profitability
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Report
Extend your Knowledge Base to your Website
Extend your Knowledge Base to your Website
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White Paper
Whitepaper: A Case for AI
AI in IT service management is no longer a pioneering project - it has arrived in the real world. Learn more about it in this whitepaper.
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White Paper
Predictive Knowledge Management for Customer Service
Learn how accurate and quality-assured information increases customer and employee satisfaction
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White Paper
Knowledge Management for Automotive
Learn how to manage complexity in today’s automotive industry
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White Paper
Why Knowledge Management is Undergoing a Renaissance
Learn about the development of knowledge management over time, the three major trends driving its increasing importance, and the benefits from the…
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E-Book
10 Ways to Stop Wasting SaaS in User Accounts
A powerful guide to clear the SaaS junk in your software trunk
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White Paper
Knowledge Management for Finance and Insurance Service Teams
Customer service for a new generation of customers
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On Demand
USU SAM Summit 2022
The USU SAM Summit 2022 will provide you with 3 hours of concentrated expertise, best practices and impulses on the topic of software asset…
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