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Flyer
A Dream Team: USU‘s Knowledge Base and Salesforce with ResMed
A Dream Team: USU‘s Knowledge Base and Salesforce. This case study shows how ResMed integrated USU Knowledge Management and increased editorial…
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Flyer
USU Knowledge Management – Important Features
USU Knowledge Management system is more than just a knowledge database. Get to know the most important features and see a km tool comparison.
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Flyer
Service Description Chatbot
This service description transparently shows the most important functions of the USU chatbot
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On Demand
Webinar: Customer Service Automation - How Self-Service Succeeds with ChatGPT
In our webinar, you will learn how Service Automation supports your team in customer service and which use cases for ChatGPT already exist in…
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Online
Watch now
White Paper
Thriving in a Chatbot Universe
Benefit from simplified editing, reduced maintenance and easy integration of additional bots. Uses of AI and AI applications assist in the bot…
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White Paper
AI-Based Automation in Knowledge Management
Call center knowledge management can help through call center automation. Knowledge management offers call center software through AI automation.
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White Paper
Unleash the Power of ChatGPT: Empowering Chatbots for Next-Level Customer Service
How a smart combination can improve customer service with virtual assistance. Conversational AI chatbot brings next-level customer service.
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Flyer
Maximize Efficiency and Success
USU Knowledge Management is designed to bring knowledge to people when and wherever they need it. As a consequence USU Knowledge Management comes…
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Guide
Ultimate Guide to Microsoft 365
Your complete playbook to manage and optimize licensing and subscriptions across Microsoft Cloud Services
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Guide
4 phases to a customer and partner portal
This white paper provides an overview of which aspects are important in your portal project in four phases
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White Paper
The Way to a User-Oriented IT Self Service Portal
A practical guide for implementing a user-centric IT self service portal. Provice a better Digital Employee Experience by using a self service system.
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Guide
Maximizing the Benefits of Software Asset Management: A Comprehensive Guide on Defining Feature Requirements
This guide will help you to understand the value delivered by a professional SAM solution.
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