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On Demand
Webinar: Unleash the Power of IT Portfolio Management
Learn how to unleash the power of IT Portfolio Management with our webinar to ensure your software scene stays smooth and locked down.
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Online
Watch now
Flyer
End-to-End Monitoring: Seamless Control of All IT Services
For the smooth operation and performance of IT systems and applications from the customer's point of view, end-to-end monitoring is crucial today.
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White Paper
360-Degree Monitoring: Everything at a Glance with One Solution
This white paper describes the practical hurdles IT organizations face today and outlines what an "ideal" monitoring solution might look like.
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E-Book
Smart Guide: ITSM as SaaS in the Fast Lane
An IT Service Management (ITSM) solution as Software-as-a-Service (SaaS) offers many benefits to organizations that may not have the resources to…
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Flyer
A Dream Team: USU‘s Knowledge Base and Salesforce with ResMed
A Dream Team: USU‘s Knowledge Base and Salesforce. This case study shows how ResMed integrated USU Knowledge Management and increased editorial…
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Flyer
USU Knowledge Management – Important Features
USU Knowledge Management system is more than just a knowledge database. Get to know the most important features and see a km tool comparison.
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Flyer
Service Description Chatbot
This service description transparently shows the most important functions of the USU chatbot
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On Demand
Webinar: Customer Service Automation - How Self-Service Succeeds with ChatGPT
In our webinar, you will learn how Service Automation supports your team in customer service and which use cases for ChatGPT already exist in…
📍
Online
Watch now
White Paper
Thriving in a Chatbot Universe
Benefit from simplified editing, reduced maintenance and easy integration of additional bots. Uses of AI and AI applications assist in the bot…
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White Paper
AI-Based Automation in Knowledge Management
Call center knowledge management can help through call center automation. Knowledge management offers call center software through AI automation.
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White Paper
Unleash the Power of ChatGPT: Empowering Chatbots for Next-Level Customer Service
How a smart combination can improve customer service with virtual assistance. Conversational AI chatbot brings next-level customer service.
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Flyer
Maximize Efficiency and Success
USU Knowledge Management is designed to bring knowledge to people when and wherever they need it. As a consequence USU Knowledge Management comes…
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