Robust IT operations and a high level of security are the requirements placed on business-critical systems today - be it a portal, website, app or other software and development environment. Regular monitoring is essential. Trends and deviations must be analyzed, capacity bottlenecks reported in a timely manner and performance optimized.
With our team of experts, we take care of routine activities and monitoring for you. Entirely in accordance with your individual requirements, we support you in maintenance, support, operation and further development.
➡ 20 years of experience in application management
➡ profound technology know-how through many years of experience in large projects
➡ Administration, customizing, and 3rd level from a single source
To satisfy the individual requirements of the application, we offer a combination of different IT services. In doing so, we pursue a holistic approach.
Rapid and seamless transfer of your application into our service
Individual and customized consulting for your IT landscape and infrastructure
Regular maintenance, system upgrades and troubleshooting
Proactively monitor, plan capacity, and ensure smooth application operations
Continuous optimization, update or extension of your technology
Management of hybrid infrastructures as well as operation of your applications at the leading hyperscalers in Germany
USU stands out in Application Management above all by ensuring the quality and continuity of the services provided in accordance with ITIL best practices. Our experts are always trained and educated according to the latest technical standards. This means that you always have a technically and substantively competent contact person at your side. This also applies to vacation replacements.
Our service times are flexible and based on your business requirements. That's why we offer you various service and response time models. You have full freedom of choice when selecting services. For example, in the pay-per-use model, you can decide whether you want to perform certain tasks yourself or whether we should take care of them for you. Our service hours range from 9-17 on weekdays to 24x7 on-call service in the event of critical faults.
Offer according to expenditure for the greatest possible transparency
All-inclusive offer for calculatory security
We offer a wide range of service modules, fast response times and a flexible service time model - our flyer gives you all the information you need at a glance.Download flyer now!