USU IT & Service Monitoring (ZIS)
Get a comprehensive, centralized view of your IT and IT services with a single solution
LeuTek is now USU – Same Expertise. Same People. New Name.
Get a complete overview with the ZIS monitoring solution
The ZIS IT & Service Monitoring solution from USU offers you a highly automated and fully integrated monitoring platform to completely and efficiently monitor and manage your hybrid system landscape, services, and processes.
Overview of USU IT & Service Monitoring (ZIS)
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Why USU IT & Service Monitoring
Modular monitoring solution for lower operating costs
German quality made in Germany
Centralized view of IT infrastructures and services
Highly automated and fully capable of completing updates
Well-designed and proven event, ticket, and service correlation
Informative dashboards, thorough analyses, and comprehensive reports
Fully integrated alerts
USU impressed us all around - not only with their overall solution, which met our strict requirements in the proof-of-concept phase, but also the close cooperation with USU's experts, which was always based on a spirit of partnership
explains Andreas Meier, Project Manager at the National Bank of Liechtenstein
Certified IT monitoring
Certified monitoring "made in Germany"
USU IT & Service Monitoring has been certified in all 16 ITIL® disciplines. Our solution has been given PinkVerify ™ certification for Event Management, Availability Management and Capacity Management. This ensures a standardized and service-oriented IT service management.
Serview Certified Tool
On the basis of over 600 assessment criteria, SERVIEW has certified our solution as a CERTIFIEDTOOL in the following disciplines:
- Service Level Management
- Capacity Management
- Availability Management
- Event Management
- Service Reporting
USU Professional Services
Expert insights from the people who created the solution
Our IT & Service Monitoring solution is ideal for your automated monitoring needs. Our monitoring experts have many years of comprehensive project experience, so we take a real-world approach to implementing your system and in training your employees how to use it. Master the tool quickly, and get the most out of your investment.
Operational support
As your monitoring experts, we provide comprehensive support for your ZIS solution or special monitoring subtasks — from monitoring systems to providing support for new projects and securing staffing resources and expertise.
Training
Get more out of your tools! Train with professionals to learn how to get more value from your tools. We tailor our courses to meet your needs!
Smart Businesses use USU IT & Service Monitoring
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Service Monitoring in the Cloud Age
White Paper: IT Service Alerting
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💬︎ Insights
Gartner Report
Servicing Explosive Customer Demand With a Remote Workforce Compels Sharper Knowledge Management Practices
