USU

USU IT & Service Monitoring (ZIS)

Get a comprehensive, centralized view of your IT and IT services with a single solution

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Get a complete overview with the ZIS monitoring solution

The ZIS IT & Service Monitoring solution from USU offers you a highly automated  and fully integrated monitoring platform to completely and efficiently monitor and manage your hybrid system landscape, services, and processes.

Overview of USU IT & Service Monitoring (ZIS)

USU IT & Service Monitoring (ZIS)
IT Infrastructure Monitoring
Automated operation of your entire IT infrastructure
Umbrella Monitoring
Full 360° monitoring of your IT operations
Cloud Platform Monitoring
Efficiently automate monitoring of all your cloud applications, services, and processes 
End-to-End Monitoring
Improve quality and monitoring of your IT services for the best user experience
Service Monitoring
Ensure efficient, automated monitoring and secure performance
IT Service Alerting
Reduce outages and downtimes with professional IT alarm management 

Get the benefits

0%
fewer disruptions
0%
better performance
0%
lower IT costs

Why USU IT & Service Monitoring

Modular monitoring solution for lower operating costs

German quality made in Germany

Centralized view of IT infrastructures and services

Highly automated and fully capable of completing updates

Well-designed and proven event, ticket, and service correlation

Informative dashboards, thorough analyses, and comprehensive reports

Fully integrated alerts

Certified IT monitoring

certified monitoring "made in Germany"

USU IT & Service Monitoring is certified by all 16 ITIL® disciplines. Our solution has been awarded the PinkVerify ™ certification for Event Management, Availability Management and Capacity Management. This ensures a standardized and service-oriented IT service management.

Serview Certified Tool

Our solution is thoroughly analysed on the basis of over 600 SERVIEW CERTIFIEDTOOL assessment criteria and covers following disciplines:

  • Service Level Management
  • Capacity Management
  • Availability Management
  • Event Management
  • Service Reporting

USU Professional Services
Expert insights from the people who created the solution

Our IT & Service Monitoring solution is ideal for your automated monitoring needs. Our monitoring experts have many years of comprehensive project experience, so we take a real-world approach to implementing your system and in training your employees how to use it. Master the tool quickly, and get the most out of your investment. 

Operational support

As your monitoring experts, we provide comprehensive support for your ZIS solution or special monitoring subtasks — from monitoring systems to providing support for new projects and securing staffing resources and expertise.

USU Software Asset Management Professional Training

Training

Get more out of your tools! Train with professionals to learn how to get more value from your tools. We tailor our courses to meet your needs! 

Training and seminars

Smart Business use  USU IT & Service Monitoring

All customers

USU Insights

White Paper

White Paper: IT Service Alerting

Our new white paper shows how modern IT service alerting can help you minimize Mean Time to Repair (MTTR) - the average time it takes to repair a system after an outage.

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Study

CIO Report: Managing Software in the New Business Paradigm

As boundaries around organizations’ IT infrastructure dissolve, managing resources become more complex—and more crucial. There’s no mission critical infrastructure resource more important than software.

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White Paper

The Great Cloud Migration

Did you know that a solid license management practice can make your cloud migration quicker, easier, and more cost-effective?

A SAM strategy ensures that critical business processes aren’t interrupted and keeps your costs in check because you'll be getting the best cloud licenses to meet your needs.

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Want to learn more about USU IT & Service Monitoring?

Let us share our solution with you — at your convenience and with no obligation — in person or online.