USU IT & Service Monitoring (ZIS)
LeuTek is now USU – Same Expertise. Same People. New Name.
We take the next step for your company's success - with the concentrated USU power for the best service experience. Benefit from leading solutions in IT monitoring and IT & Customer Service Management!
Get a complete overview with the ZIS monitoring solution
The ZIS IT & Service Monitoring solution from USU offers you a highly automated and fully integrated monitoring platform to completely and efficiently monitor and manage your hybrid system landscape, services, and processes.
Overview of USU IT & Service Monitoring (ZIS)
Spotlight Artificial Intelligence
What opportunities does Artificial Intelligence offer IT management to free up resources for value-adding activities? We identified six fields of action and compiled them for you.
Get the benefits
Why USU IT & Service Monitoring
Modular monitoring solution for lower operating costs
German quality made in Germany
Centralized view of IT infrastructures and services
Highly automated and fully capable of completing updates
Well-designed and proven event, ticket, and service correlation
Informative dashboards, thorough analyses, and comprehensive reports
Fully integrated alerts
USU impressed us all around - not only with their overall solution, which met our strict requirements in the proof-of-concept phase, but also the close cooperation with USU's experts, which was always based on a spirit of partnership
explains Andreas Meier, Project Manager at the National Bank of Liechtenstein
Certified IT monitoring
Certified monitoring "made in Germany"
USU IT & Service Monitoring has been certified in all 16 ITIL® disciplines. Our solution has been given PinkVerify ™ certification for Event Management, Availability Management and Capacity Management. This ensures a standardized and service-oriented IT service management.
Serview Certified Tool
On the basis of over 600 assessment criteria, SERVIEW has certified our solution as a CERTIFIEDTOOL in the following disciplines:
- Service Level Management
- Capacity Management
- Availability Management
- Event Management
- Service Reporting
USU Professional Services
Expert insights from the people who created the solution
Our IT & Service Monitoring solution is ideal for your automated monitoring needs. Our monitoring experts have many years of comprehensive project experience, so we take a real-world approach to implementing your system and in training your employees how to use it. Master the tool quickly, and get the most out of your investment.
Operational support
As your monitoring experts, we provide comprehensive support for your ZIS solution or special monitoring subtasks — from monitoring systems to providing support for new projects and securing staffing resources and expertise.
Training
Get more out of your tools! Train with professionals to learn how to get more value from your tools. We tailor our courses to meet your needs!
Smart Businesses use USU IT & Service Monitoring
See more customers
Service Monitoring in the Cloud Age
Read our white paper Service Monitoring in the age of the cloud to learn how you can flexibly and automatically monitor even complex IT environments.
White Paper: IT Service Alerting
Our new white paper shows how modern IT service alerting can help you minimize Mean Time to Repair (MTTR) - the average time it takes to repair a system after an outage.
Want to learn more about USU IT & Service Monitoring?
Let us share our solution with you — at your convenience and with no obligation — in person or online.