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include('/var/www/usu/web/themes/ultramarine/templates/paragraph/paragraph--hero.preprocess.php') (Line: 60)
Drupal\zero_preprocess\Service\PreprocessExtenderManager->includePreprocess(Array, Array) (Line: 12)
zero_preprocess_preprocess(Array, 'paragraph', Array)
call_user_func_array('zero_preprocess_preprocess', Array) (Line: 287)
Drupal\Core\Theme\ThemeManager->render('paragraph', Array) (Line: 433)
Drupal\Core\Render\Renderer->doRender(Array, ) (Line: 204)
Drupal\Core\Render\Renderer->render(Array) (Line: 479)
Drupal\Core\Template\TwigExtension->escapeFilter(Object, Array, 'html', NULL, 1) (Line: 42)
__TwigTemplate_7f2cdf759c3f1123afda8ed01c40e3a8->doDisplay(Array, Array) (Line: 405)
Twig\Template->displayWithErrorHandling(Array, Array) (Line: 378)
Twig\Template->display(Array) (Line: 390)
Twig\Template->render(Array) (Line: 55)
twig_render_template('themes/ultramarine/templates/node/node--header.html.twig', Array) (Line: 384)
Drupal\Core\Theme\ThemeManager->render('node', Array) (Line: 433)
Drupal\Core\Render\Renderer->doRender(Array, ) (Line: 204)
Drupal\Core\Render\Renderer->render(Array) (Line: 479)
Drupal\Core\Template\TwigExtension->escapeFilter(Object, Array, 'html', NULL, 1) (Line: 76)
__TwigTemplate_1fe1617b47eca800e453404c60f1badc->block_content(Array, Array) (Line: 182)
Twig\Template->displayBlock('content', Array, Array) (Line: 64)
__TwigTemplate_1fe1617b47eca800e453404c60f1badc->doDisplay(Array, Array) (Line: 405)
Twig\Template->displayWithErrorHandling(Array, Array) (Line: 378)
Twig\Template->display(Array) (Line: 390)
Twig\Template->render(Array) (Line: 55)
twig_render_template('core/themes/stable9/templates/block/block.html.twig', Array) (Line: 384)
Drupal\Core\Theme\ThemeManager->render('block', Array) (Line: 433)
Drupal\Core\Render\Renderer->doRender(Array) (Line: 446)
Drupal\Core\Render\Renderer->doRender(Array, ) (Line: 204)
Drupal\Core\Render\Renderer->render(Array) (Line: 479)
Drupal\Core\Template\TwigExtension->escapeFilter(Object, Array, 'html', NULL, 1) (Line: 52)
__TwigTemplate_d5a2f196431039a862c2ea3e689fd0ef->doDisplay(Array, Array) (Line: 405)
Twig\Template->displayWithErrorHandling(Array, Array) (Line: 378)
Twig\Template->display(Array) (Line: 390)
Twig\Template->render(Array) (Line: 55)
twig_render_template('themes/ultramarine/templates/layout/page--node.html.twig', Array) (Line: 384)
Drupal\Core\Theme\ThemeManager->render('page', Array) (Line: 433)
Drupal\Core\Render\Renderer->doRender(Array, ) (Line: 204)
Drupal\Core\Render\Renderer->render(Array) (Line: 479)
Drupal\Core\Template\TwigExtension->escapeFilter(Object, Array, 'html', NULL, 1) (Line: 131)
__TwigTemplate_b565b0cd92522a67cbf54e3b249cba6f->doDisplay(Array, Array) (Line: 405)
Twig\Template->displayWithErrorHandling(Array, Array) (Line: 378)
Twig\Template->display(Array) (Line: 390)
Twig\Template->render(Array) (Line: 55)
twig_render_template('themes/ultramarine/templates/layout/html.html.twig', Array) (Line: 384)
Drupal\Core\Theme\ThemeManager->render('html', Array) (Line: 433)
Drupal\Core\Render\Renderer->doRender(Array, ) (Line: 204)
Drupal\Core\Render\Renderer->render(Array) (Line: 162)
Drupal\Core\Render\MainContent\HtmlRenderer->Drupal\Core\Render\MainContent\{closure}() (Line: 580)
Drupal\Core\Render\Renderer->executeInRenderContext(Object, Object) (Line: 163)
Drupal\Core\Render\MainContent\HtmlRenderer->renderResponse(Array, Object, Object) (Line: 90)
Drupal\Core\EventSubscriber\MainContentViewSubscriber->onViewRenderArray(Object, 'kernel.view', Object)
call_user_func(Array, Object, 'kernel.view', Object) (Line: 142)
Drupal\Component\EventDispatcher\ContainerAwareEventDispatcher->dispatch(Object, 'kernel.view') (Line: 174)
Symfony\Component\HttpKernel\HttpKernel->handleRaw(Object, 1) (Line: 81)
Symfony\Component\HttpKernel\HttpKernel->handle(Object, 1, 1) (Line: 58)
Drupal\Core\StackMiddleware\Session->handle(Object, 1, 1) (Line: 48)
Drupal\Core\StackMiddleware\KernelPreHandle->handle(Object, 1, 1) (Line: 191)
Drupal\page_cache\StackMiddleware\PageCache->fetch(Object, 1, 1) (Line: 128)
Drupal\page_cache\StackMiddleware\PageCache->lookup(Object, 1, 1) (Line: 82)
Drupal\page_cache\StackMiddleware\PageCache->handle(Object, 1, 1) (Line: 48)
Drupal\Core\StackMiddleware\ReverseProxyMiddleware->handle(Object, 1, 1) (Line: 51)
Drupal\Core\StackMiddleware\NegotiationMiddleware->handle(Object, 1, 1) (Line: 23)
Stack\StackedHttpKernel->handle(Object, 1, 1) (Line: 718)
Drupal\Core\DrupalKernel->handle(Object) (Line: 19)
Warning: Trying to access array offset on value of type null in include() (line 25 of themes/ultramarine/templates/paragraph/paragraph--hero.preprocess.php). 
include('/var/www/usu/web/themes/ultramarine/templates/paragraph/paragraph--hero.preprocess.php') (Line: 60)
Drupal\zero_preprocess\Service\PreprocessExtenderManager->includePreprocess(Array, Array) (Line: 12)
zero_preprocess_preprocess(Array, 'paragraph', Array)
call_user_func_array('zero_preprocess_preprocess', Array) (Line: 287)
Drupal\Core\Theme\ThemeManager->render('paragraph', Array) (Line: 433)
Drupal\Core\Render\Renderer->doRender(Array, ) (Line: 204)
Drupal\Core\Render\Renderer->render(Array) (Line: 479)
Drupal\Core\Template\TwigExtension->escapeFilter(Object, Array, 'html', NULL, 1) (Line: 42)
__TwigTemplate_7f2cdf759c3f1123afda8ed01c40e3a8->doDisplay(Array, Array) (Line: 405)
Twig\Template->displayWithErrorHandling(Array, Array) (Line: 378)
Twig\Template->display(Array) (Line: 390)
Twig\Template->render(Array) (Line: 55)
twig_render_template('themes/ultramarine/templates/node/node--header.html.twig', Array) (Line: 384)
Drupal\Core\Theme\ThemeManager->render('node', Array) (Line: 433)
Drupal\Core\Render\Renderer->doRender(Array, ) (Line: 204)
Drupal\Core\Render\Renderer->render(Array) (Line: 479)
Drupal\Core\Template\TwigExtension->escapeFilter(Object, Array, 'html', NULL, 1) (Line: 76)
__TwigTemplate_1fe1617b47eca800e453404c60f1badc->block_content(Array, Array) (Line: 182)
Twig\Template->displayBlock('content', Array, Array) (Line: 64)
__TwigTemplate_1fe1617b47eca800e453404c60f1badc->doDisplay(Array, Array) (Line: 405)
Twig\Template->displayWithErrorHandling(Array, Array) (Line: 378)
Twig\Template->display(Array) (Line: 390)
Twig\Template->render(Array) (Line: 55)
twig_render_template('core/themes/stable9/templates/block/block.html.twig', Array) (Line: 384)
Drupal\Core\Theme\ThemeManager->render('block', Array) (Line: 433)
Drupal\Core\Render\Renderer->doRender(Array) (Line: 446)
Drupal\Core\Render\Renderer->doRender(Array, ) (Line: 204)
Drupal\Core\Render\Renderer->render(Array) (Line: 479)
Drupal\Core\Template\TwigExtension->escapeFilter(Object, Array, 'html', NULL, 1) (Line: 52)
__TwigTemplate_d5a2f196431039a862c2ea3e689fd0ef->doDisplay(Array, Array) (Line: 405)
Twig\Template->displayWithErrorHandling(Array, Array) (Line: 378)
Twig\Template->display(Array) (Line: 390)
Twig\Template->render(Array) (Line: 55)
twig_render_template('themes/ultramarine/templates/layout/page--node.html.twig', Array) (Line: 384)
Drupal\Core\Theme\ThemeManager->render('page', Array) (Line: 433)
Drupal\Core\Render\Renderer->doRender(Array, ) (Line: 204)
Drupal\Core\Render\Renderer->render(Array) (Line: 479)
Drupal\Core\Template\TwigExtension->escapeFilter(Object, Array, 'html', NULL, 1) (Line: 131)
__TwigTemplate_b565b0cd92522a67cbf54e3b249cba6f->doDisplay(Array, Array) (Line: 405)
Twig\Template->displayWithErrorHandling(Array, Array) (Line: 378)
Twig\Template->display(Array) (Line: 390)
Twig\Template->render(Array) (Line: 55)
twig_render_template('themes/ultramarine/templates/layout/html.html.twig', Array) (Line: 384)
Drupal\Core\Theme\ThemeManager->render('html', Array) (Line: 433)
Drupal\Core\Render\Renderer->doRender(Array, ) (Line: 204)
Drupal\Core\Render\Renderer->render(Array) (Line: 162)
Drupal\Core\Render\MainContent\HtmlRenderer->Drupal\Core\Render\MainContent\{closure}() (Line: 580)
Drupal\Core\Render\Renderer->executeInRenderContext(Object, Object) (Line: 163)
Drupal\Core\Render\MainContent\HtmlRenderer->renderResponse(Array, Object, Object) (Line: 90)
Drupal\Core\EventSubscriber\MainContentViewSubscriber->onViewRenderArray(Object, 'kernel.view', Object)
call_user_func(Array, Object, 'kernel.view', Object) (Line: 142)
Drupal\Component\EventDispatcher\ContainerAwareEventDispatcher->dispatch(Object, 'kernel.view') (Line: 174)
Symfony\Component\HttpKernel\HttpKernel->handleRaw(Object, 1) (Line: 81)
Symfony\Component\HttpKernel\HttpKernel->handle(Object, 1, 1) (Line: 58)
Drupal\Core\StackMiddleware\Session->handle(Object, 1, 1) (Line: 48)
Drupal\Core\StackMiddleware\KernelPreHandle->handle(Object, 1, 1) (Line: 191)
Drupal\page_cache\StackMiddleware\PageCache->fetch(Object, 1, 1) (Line: 128)
Drupal\page_cache\StackMiddleware\PageCache->lookup(Object, 1, 1) (Line: 82)
Drupal\page_cache\StackMiddleware\PageCache->handle(Object, 1, 1) (Line: 48)
Drupal\Core\StackMiddleware\ReverseProxyMiddleware->handle(Object, 1, 1) (Line: 51)
Drupal\Core\StackMiddleware\NegotiationMiddleware->handle(Object, 1, 1) (Line: 23)
Stack\StackedHttpKernel->handle(Object, 1, 1) (Line: 718)
Drupal\Core\DrupalKernel->handle(Object) (Line: 19)
Deprecated function: str_replace(): Passing null to parameter #3 ($subject) of type array|string is deprecated in include() (line 25 of themes/ultramarine/templates/paragraph/paragraph--hero.preprocess.php). 
include('/var/www/usu/web/themes/ultramarine/templates/paragraph/paragraph--hero.preprocess.php') (Line: 60)
Drupal\zero_preprocess\Service\PreprocessExtenderManager->includePreprocess(Array, Array) (Line: 12)
zero_preprocess_preprocess(Array, 'paragraph', Array)
call_user_func_array('zero_preprocess_preprocess', Array) (Line: 287)
Drupal\Core\Theme\ThemeManager->render('paragraph', Array) (Line: 433)
Drupal\Core\Render\Renderer->doRender(Array, ) (Line: 204)
Drupal\Core\Render\Renderer->render(Array) (Line: 479)
Drupal\Core\Template\TwigExtension->escapeFilter(Object, Array, 'html', NULL, 1) (Line: 42)
__TwigTemplate_7f2cdf759c3f1123afda8ed01c40e3a8->doDisplay(Array, Array) (Line: 405)
Twig\Template->displayWithErrorHandling(Array, Array) (Line: 378)
Twig\Template->display(Array) (Line: 390)
Twig\Template->render(Array) (Line: 55)
twig_render_template('themes/ultramarine/templates/node/node--header.html.twig', Array) (Line: 384)
Drupal\Core\Theme\ThemeManager->render('node', Array) (Line: 433)
Drupal\Core\Render\Renderer->doRender(Array, ) (Line: 204)
Drupal\Core\Render\Renderer->render(Array) (Line: 479)
Drupal\Core\Template\TwigExtension->escapeFilter(Object, Array, 'html', NULL, 1) (Line: 76)
__TwigTemplate_1fe1617b47eca800e453404c60f1badc->block_content(Array, Array) (Line: 182)
Twig\Template->displayBlock('content', Array, Array) (Line: 64)
__TwigTemplate_1fe1617b47eca800e453404c60f1badc->doDisplay(Array, Array) (Line: 405)
Twig\Template->displayWithErrorHandling(Array, Array) (Line: 378)
Twig\Template->display(Array) (Line: 390)
Twig\Template->render(Array) (Line: 55)
twig_render_template('core/themes/stable9/templates/block/block.html.twig', Array) (Line: 384)
Drupal\Core\Theme\ThemeManager->render('block', Array) (Line: 433)
Drupal\Core\Render\Renderer->doRender(Array) (Line: 446)
Drupal\Core\Render\Renderer->doRender(Array, ) (Line: 204)
Drupal\Core\Render\Renderer->render(Array) (Line: 479)
Drupal\Core\Template\TwigExtension->escapeFilter(Object, Array, 'html', NULL, 1) (Line: 52)
__TwigTemplate_d5a2f196431039a862c2ea3e689fd0ef->doDisplay(Array, Array) (Line: 405)
Twig\Template->displayWithErrorHandling(Array, Array) (Line: 378)
Twig\Template->display(Array) (Line: 390)
Twig\Template->render(Array) (Line: 55)
twig_render_template('themes/ultramarine/templates/layout/page--node.html.twig', Array) (Line: 384)
Drupal\Core\Theme\ThemeManager->render('page', Array) (Line: 433)
Drupal\Core\Render\Renderer->doRender(Array, ) (Line: 204)
Drupal\Core\Render\Renderer->render(Array) (Line: 479)
Drupal\Core\Template\TwigExtension->escapeFilter(Object, Array, 'html', NULL, 1) (Line: 131)
__TwigTemplate_b565b0cd92522a67cbf54e3b249cba6f->doDisplay(Array, Array) (Line: 405)
Twig\Template->displayWithErrorHandling(Array, Array) (Line: 378)
Twig\Template->display(Array) (Line: 390)
Twig\Template->render(Array) (Line: 55)
twig_render_template('themes/ultramarine/templates/layout/html.html.twig', Array) (Line: 384)
Drupal\Core\Theme\ThemeManager->render('html', Array) (Line: 433)
Drupal\Core\Render\Renderer->doRender(Array, ) (Line: 204)
Drupal\Core\Render\Renderer->render(Array) (Line: 162)
Drupal\Core\Render\MainContent\HtmlRenderer->Drupal\Core\Render\MainContent\{closure}() (Line: 580)
Drupal\Core\Render\Renderer->executeInRenderContext(Object, Object) (Line: 163)
Drupal\Core\Render\MainContent\HtmlRenderer->renderResponse(Array, Object, Object) (Line: 90)
Drupal\Core\EventSubscriber\MainContentViewSubscriber->onViewRenderArray(Object, 'kernel.view', Object)
call_user_func(Array, Object, 'kernel.view', Object) (Line: 142)
Drupal\Component\EventDispatcher\ContainerAwareEventDispatcher->dispatch(Object, 'kernel.view') (Line: 174)
Symfony\Component\HttpKernel\HttpKernel->handleRaw(Object, 1) (Line: 81)
Symfony\Component\HttpKernel\HttpKernel->handle(Object, 1, 1) (Line: 58)
Drupal\Core\StackMiddleware\Session->handle(Object, 1, 1) (Line: 48)
Drupal\Core\StackMiddleware\KernelPreHandle->handle(Object, 1, 1) (Line: 191)
Drupal\page_cache\StackMiddleware\PageCache->fetch(Object, 1, 1) (Line: 128)
Drupal\page_cache\StackMiddleware\PageCache->lookup(Object, 1, 1) (Line: 82)
Drupal\page_cache\StackMiddleware\PageCache->handle(Object, 1, 1) (Line: 48)
Drupal\Core\StackMiddleware\ReverseProxyMiddleware->handle(Object, 1, 1) (Line: 51)
Drupal\Core\StackMiddleware\NegotiationMiddleware->handle(Object, 1, 1) (Line: 23)
Stack\StackedHttpKernel->handle(Object, 1, 1) (Line: 718)
Drupal\Core\DrupalKernel->handle(Object) (Line: 19)

Take Calls, Find Answers & Solve Problems in One System

As soon as your agents take a call or chat, they need to find answers. Stop searching through multiple systems or switching elsewhere to find the solutions to customer questions!

Our seamless inContact integration means your team can effortlessly access and work in both systems. No switching programs or having to search in multiple places! Get the most powerful knowledge management solution inside your NICE inContact platform!

The Most Powerful Combination for your Contact Center

Give customer service agents access to critical support data, when and where they need it — without leaving NICE inContact or opening a new tab.

  • Search & view documents
  • Use editorial features
  • Access dashboards and alerts

Getting Started with Knowledge Center on the CXexchange

  • Visit the CXexchange
  • Login with your credentials
  • Install the the new Knowledge Center app (You'll need the necessary rights)
  • Enjoy your new found powers!

Why Integrate a KM Platform?


Better Customer Communication

  • Answer calls & search in one system
  • Better team collaboration
  • Cloud-based for remote teams


Eliminate Silos for Faster Resolutions

  • Resolve customer issues faster
  • Less hold time and searching
  • No information gaps

Trusted by Leading Brands

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