USU
Solutions
Customers
Company
Resources
Contact us
Careers
Events
Blog
🔍︎
👤︎
EN
German
French
Italian
︙
Solutions
USU Software Asset Management
➤
USU Knowledge Management
➤
USU IT Service Management
➤
USU Self-Service Management
➤
USU IT Monitoring
➤
USU Cloud Management
➤
USU Digital Consulting
➤
Customers
➤
Trainings
➤
About USU
➤
Investor Relations
➤
Sustainability
➤
Partner
➤
Press
➤
Careers
➤
Freelancer
➤
Products
License Management
➤
Discovery
➤
SaaS Optimization
➤
Oracle Optimization
➤
Optimization for SAP®
➤
Cloud Cost Management
➤
Optimization for Engineering Software
➤
Services
SAM Services
➤
Products
Knowledge Management for Customer Service
➤
Knowledge Management for IT
➤
Knowledge Management for Enterprise Services
➤
Chatbots
➤
Services
Professional Services
➤
Industries
Automotive
➤
Finance and Insurance
➤
Manufacturing
➤
Products
IT Service Desk
➤
IT Self-Service
➤
IT Service Catalog & SLA
➤
IT Asset Management
➤
IT Change & Configuration Management
➤
IT Financial Management
➤
IT Monitoring
➤
IT Service Portfolio & Service Design
➤
IT Project Portfolio Management
➤
IT Governance, Risk & Compliance
➤
Enterprise Service Management
➤
Hybrid Cloud Management
➤
Knowledge Management for IT
➤
Products
IT Self-Service
➤
Customer Self-Service
➤
Employee Self-Service
➤
Self-Service Portal
➤
Products
IT Event Management
➤
System Monitoring
➤
Cloud Monitoring
➤
End-to-End Monitoring
➤
Service Monitoring
➤
IT Service Alerting
➤
Services
Professional Services & Training
➤
Products
Cloud Cost Management
➤
Hybrid Cloud Management
➤
Cloud Governance
➤
Services
Digital Experience
➤
Digital Process Automation
➤
Application Management Services
➤
E-Government Solutions
➤
Expert Staffing
➤
Custom Software Development
➤
Technology Partners
Liferay DXP
➤
Pega
➤
Disy Informationssysteme
➤
Success Stories
Customer Service Center
Courses
Classes
Management
Locations
Contact
USU Share Information
Financial Figures
Financial Reports
Financial Analysis
Ad-Hoc Announcements
Financial Calendar
Company mission statement
Whistleblower system
Find Partner
Become a Partner
Partner Portal
News
Press Review
Jobs
➤
Reach your goals
➤
Students
➤
FAQ for Candidates
➤
Open projects
FAQs for Freelancers
USU
✖
Resources
Content for Smart IT & Customer Service Management
Apply
Filter by
246 results
Topic interest
Adobe
(2)
Application Management
(1)
Artificial Intelligence (AI)
(8)
Audit
(8)
Case Management
(2)
Chatbots
(13)
Cloud
(40)
Cloud Cost Mangement
(5)
CMDB
(1)
Customer Experience (CX)
(8)
Customer Service
(33)
Data Driven Services
(1)
Digital Experience Platform
(3)
Digital Process Automation
(5)
Digital Workplace
(1)
Discovery & Data Management
(8)
End-to-End Monitoring
(4)
Enterprise Service Management
(15)
Financial Services
(3)
Forrester
(2)
Gartner
(3)
Hybrid Cloud Management
(13)
IBM
(3)
IT Asset Management (ITAM)
(7)
IT Event Management
(1)
IT Financial Management (ITFM)
(3)
ITIL
(3)
IT Monitoring
(25)
IT Service Alerting
(3)
IT Service Desk
(2)
IT Service Management
(24)
IT Visibility
(6)
Knowledge Management
(65)
Liferay
(1)
Low-Code
(2)
Microsoft
(5)
Oracle
(5)
Pega
(7)
Predictive Maintenance
(1)
Salesforce
(6)
SAM Services
(10)
SAP
(13)
Security
(1)
Self-Service
(6)
Service Level Monitoring
(1)
Software as a Service (SaaS)
(27)
Software Asset Management
(87)
Systems Management
(5)
Umbrella Monitoring
(4)
User Experience (UX)
(2)
Vulnerability Management
(1)
Type
White Paper
(68)
Events & Webinars
(58)
Guide
(35)
Flyer
(29)
E-Book
(17)
Study
(11)
Report
(8)
Tool
(5)
Comparison
(3)
Podcast
(3)
Article
(2)
Event type
Date
On Demand
Why Nespresso relies on knowledge management to increase customer satisfaction and wins!
Learn how USU's knowledge management tools have enabled Nespresso to have real-time access to all information to boost customer experience.
📍
Online
Watch now
On Demand
Webinar: Automated Agent Assistance
Reduce customer & agent effort for better experiences
📍
Online
Watch now
On Demand
Webinar: How to Better Manage Your Cloud Cost
How to Better Manage Your Cloud Cost
📍
Online
Watch now
On Demand
Webinar: Successful Contract Negotiations With SAP® – Cloud And OnPrem
Contract negotiations with SAP are never easy. Without alternatives, SAP has a strong hand.
Watch now
On Demand
SAM of the Future
See in this webinar why the cloud is the latest SAM innovation
📍
Online
Watch now
On Demand
Exit with Success! How to end your Oracle ULA without unnecessary costs.
Exit with Success! How to end your Oracle ULA without unnecessary costs.
📍
Online
Watch now
On Demand
Best Practices for Implementing a Knowledge Base
Get actionable tips on how you can avoid common roll-out mistakes while implementing a Knowledge Management platform so you can get to production…
📍
Online
Watch now
On Demand
USU Strategy Xpert Talk: Everything as a Service
Virtual Panel Discussion with Dr. Benjamin Strehl & Guest Experts about Digitalization as the Disruptor of Customer Experience
📍
Online
Watch now
On Demand
Container Discovery & IBM Cloud Paks
In this webinar, we'll break down the container discovery licensing mystery. Learn how IBM has taken a new, more flexible approach to licensing with…
📍
Online
Watch now
On Demand
SAM Best Practices: How to Lower Costs for Your SaaS Applications
Get in this new webinar Discover in this webinar what challenges many midsize and large companies are facing in the current shift from on-premises…
📍
Online
Watch now
On Demand
S/4HANA & Digital Access: Mastering the SAP® Licensing Challenge
Get during in this new webinar S/4HANA migration best-practices and the latest updates on SAP licensing from our experts.
📍
Online
Watch now
On Demand
Build a Decision Tree in 20 Minutes
Decision Trees are flowcharts for visualizing a decision-making process and charting a path to the optimal outcome. Long used in data science,…
📍
Online
Watch now
First
…
8
9
10
11
12
…
Last
Back to top ⌃