Deliver rapid, reliable and on-demand IT support. With a suite of IT Self-Service tools, you can accelerate service processes, increase user satisfaction, and accomplish more with the same staff level. A comprehensive and omnichannel set of self-service opportunities supports your employees quickly and directly to solve their issues and keep your business humming. Create robust services and combine IT Self-Service with USU IT Service Management and other ITSM or help desk tools.
Self-service systems augment a broad range of software solutions. Simply integrate USU’s solution into your existing systems through a service connector — such as a knowledge base , incident-management or service-request portal — to give your users a single interface to access to a heterogeneous IT landscape.
Learn more about our solutions first-hand: