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  • Solutions

    USU Solution - Manage Cloud
    Manage CloudEnsure efficient, secure, and cost-effective cloud operations.
    USU Solution - Optimize IT Costs
    Optimize IT CostsGet cost transparency and make sure you don't overspend.
    USU Solution - Manage IT Risks
    Manage IT RisksActively manage your risks and prevent critical incidents.
    USU Solution - Maximize IT Efficiency
    Maximize IT EfficiencyBoost efficiency with standardization and automation.
    USU Solution - Optimize Customer Service
    Optimize Customer ServiceAutomate to deliver more with less.
    USU Solution - Improve Employee Experience
    Improve Employee ExperienceEnsure efficient, secure, and cost-effective cloud operations.
    USU Solution - Utilize AI
    Utilize AIUnlock the potentials of AI in your enterprise.
    usu_itsm_itfm_gartner_LP-Header_1920x1080px

    2025 Gartner® Market Guide for IT Financial Management Tools

    Smarter Decisions Start With Clear IT Cost Transparency

Products
  • Products

    IT Service Management

    Plan, deliver and manage your IT services with ease. Effectively manage your IT service delivery with a proven all-in-one solution.

    IT Service Desk
    All-in-one, modular solution for your IT.
    IT Self-Service
    Innovative solutions for IT support.
    IT Service Catalog & SLA
    Provide services to your customers.
    IT Asset Management
    Reduce costs & IT risks, stay compliant.
    IT Change & Configuration Management (CMDB)
    Overview of your IT infrastructure.
    IT Service Portfolio & Design
    Manage IT services over their entire lifecycle.
    IT Project Portfolio Management
    Gain control of your IT landscape.
    Governance, Risk & Compliance
    Enforce your IT strategy & reduce risks.
    IT Financial Management
    Plan, deliver, manage your IT services.
    Enterprise Service Management
    Build an intelligent digital workplace.
    IT Asset Management

    Smart IT Management: Lower Costs, Minimize Risk.

    IT Asset Inventory
    Full transparency across all IT assets.
    Software Asset Management
    AI-driven license management.
    IT Asset Supplier & Contract Management
    Manage the lifecycle of your IT assets.
    SAM for SaaS
    Cut SaaS costs and avoid sprawl.
    IT Asset Cost Transparency
    Gain visibility into all IT costs.
    SAM for Clients & Datacenter
    License management of large vendors.
    IT Asset Portfolio Management
    Control your entire portfolio.
    SAM for SAP® Software
    Manage SAP licenses better.
    Hardware Asset Management
    Security, efficiency and compliance.
    ITAM Managed Services
    Continuous services and support.
    Customer Service Knowledge Management

    More than just a knowledge base.

    Knowledge Center
    Knowledge management that works your way.
    Knowledge Self-Service
    The response to modern customer needs.
    Chatbot
    Scale self-service with intelligent chatbots & 24/7 service.
    Knowledge Analytics
    Simple and fast reporting.
    AI Agents
    Boost productivity with AI agents that create, validate and deliver knowledge.
    Knowledge Integrations
    Seamless access to your knowledge.
    IT Monitoring

    One Platform to Monitor Your Entire IT Infrastructure.

    IT Event Management
    360° IT Monitoring with Event Correlation & SLA Optimization.
    System Monitoring
    Automated operation of your entire IT infrastructure.
    Cloud Monitoring
    Efficient Cloud Monitoring for Apps, Services & Processes.
    Container Monitoring
    Stable IT Services Through Smart Microservice Management.
    End-to-End Monitoring
    Enhance IT Service Quality for a Better User Experience.
    Service Monitoring
    Automated Monitoring for Secure, High-Performance Services.
    IT Service Alerting
    Reduce outages and downtimes with professional IT alarm management.
    Professional Services
    Expert insights from the people who created the solution.
    FinOps

    Optimize your costs and save money: Analyze cloud, hybrid, multi-cloud and migration.

    What is FinOps?
    Unifying Finance & Operations in IT.
    What is BYOL?
    How to Optimize Pre-existing Cloud Licenses.
    SaaS Management

    Understand and make the most of your cloud software.

    What is SaaS Management?
    Tame your SaaS chaos—why SaaS management matters.
    10 Ways to Master SaaS Contract Management
    An essential guide with best practices.
    usu-service-management_ai-features_1920x1080px

    AI-Agents for ITSM

    Revolutionize ITSM with AI Agents that automate ticket routing, speed up incident resolution, and elevate user and agent experiences.

    Learn more
    More information
    What is ITSM?
    What is ITIL?
    Cyber Resilience Act
Our Customers
Why USU
  • Why USU

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    Find a Partner
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    Sustainability
    Whistleblower System
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    IT Financial Management at Bosch

    Bosch restructured IT services and introduced transparent cost control with USU.

Resources
  • Resources

    Resources
    News
    Blog
    Trainings
    Training Courses
    Training Classes
    2025-02-12_usu_forrester-wave-2025-q1_lp-header_1920x1080px

    The Forrester Wave™: Software Asset Management Solutions, Q1 2025

    The Best SAM Providers in 2025

Contact

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  • Home
  • News
News

Aspera and Raynet further consolidate as technology partners

Thursday, December 19, 2019
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News

Éléonore Varet has been named Managing Director of USU SAS in France

Monday, November 25, 2019
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News

USU appoints new Senior Vice President Marketing & Branding

Thursday, November 7, 2019
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News

USU Wins Salesforce Partner Award in Frankfurt

Thursday, October 17, 2019
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News

German airline and Swedish car manufacturer recognized for SAM project

Tuesday, September 24, 2019
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News

Leading Silicon Valley Social Networking Company chooses Aspera for Asset Management

Thursday, September 12, 2019
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News

USU wins major IT financial management contract

Wednesday, September 11, 2019
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News

Aspera’s SaaS Solution Prevents Cost Overruns and Optimizes

Tuesday, September 10, 2019
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News

Aspera expands international partner network for Software Asset Management

Wednesday, September 4, 2019
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News

NextSales becomes USU partner for IT service management

Tuesday, August 13, 2019
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News

Unymira Announces next Major Release of its Knowledge Management Platform

Wednesday, July 31, 2019
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News

Global Internet Infrastructure Leader chooses Aspera solutions for Software Asset Management

Thursday, June 27, 2019
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News

Unymira at Customer Contact Week 2019 in Las Vegas

Thursday, June 13, 2019
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News

French pharma group signs with Aspera for SAM managed services

Tuesday, June 11, 2019
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News

Aspera Wins $750K Software and Services Deal with Financial Company

Wednesday, May 29, 2019
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News

Bavarian Insurance Company Awarded for Innovative use of Service Technology

Wednesday, May 22, 2019
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News

USU Presents Digital Customer First Solutions at ICMI Contact Center Expo

Tuesday, May 7, 2019
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News

Unymira's Voice Service via Alexa featured on ICMI

Thursday, April 25, 2019
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News

Unymira Publishes Study Results on Digital Strategy for Customer Service

Monday, March 11, 2019
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News

New President & CEO joins Aspera, market leader for Software Asset Management

Wednesday, February 27, 2019
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News

Aspera is recognized as a 2019 Gartner Peer Insights Customers’ Choice for Software Asset Management Tools

Thursday, February 14, 2019
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News

Unymira offers Customer Service Solutions via Alexa

Tuesday, February 12, 2019
Read More
News

USU presents its latest Customer Service Innovations at CCW 2019

Thursday, January 24, 2019
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News

Unymira recognized as Top 10 Provider for Knowledge Management Solutions

Thursday, January 17, 2019
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71696 Möglingen
Tel.: +49 714 14867 0

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USU Solutions Inc.
20 Guest St., Suite 202
Boston, MA 02135
Phone: +1 (617) 307-7733

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