ITAM Managed Services

Reduce audit risk and license waste with fully outsourced ITAM Managed Services delivered by certified experts.
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What’s included in our ITAM Managed Services

Application management

Benefit from key services like user access management, application checks, updates and patches—so you stay secure, compliant and get the most from every license.

Interface & data quality management

Rely on clean, trustworthy data thanks to interface monitoring, managed data quality and integration and lifecycle services—so your license management runs smoothly and accurately.

Entitlement & contract management

We track your licenses, contracts and usage proactively—so you stay compliant, avoid overspending and make smarter software decisions.

Compliance management

Our compliance management services help you stay audit-ready by analyzing usage, managing downgrade paths and optimizing licenses—so you avoid risks and reduce costs.

Our ITAM Managed Services engagement model

Assessment & maturity analysis

We analyze your current ITAM maturity, identify compliance risks and assess optimization potential across your IT estate.

Optimization & compliance setup

Our experts establish reliable license positions, improve data quality and implement governance processes for sustainable compliance.

Continuous ITAM operations

We provide ongoing monitoring, license optimization, audit defense support and executive reporting to maintain continuous control over your IT assets.

What is IT Asset Management?

 IT Asset Management (ITAM) ensures structured governance of software and hardware assets across their lifecycle. With ITAM Managed Services, organizations maintain continuous compliance, optimize software spend and improve visibility without overloading internal IT teams. 

ITAM Managed Services: A Complete Approach to IT Asset Management

USU ITAM Managed Services are modular and tailored to your company’s specific needs. We offer both individual service modules and complete solutions to optimize your software license management. Our Managed Services are tool-agnostic and can be delivered:

  • Using the USU SAM tool
  • Integrated into a third-party environment
  • Entirely independent of the tool, based on customer preference

Platform-enabled Managed Services

USU combines a proven ITAM platform with certified managed services – delivering automation, AI-powered analytics, and expert advisory in one integrated model.

Why USU for ITAM Managed Services?

Proven ITAM experience

For more than 20 years, USU has helped organizations gain control over complex IT environments, optimize license usage and maintain reliable compliance processes.

Technology and expertise combined

Our managed services combine a powerful IT asset management platform with automation, AI-driven insights and expert guidance to ensure scalable ITAM operations.

Specialized in complex IT environments

USU supports global enterprises with hybrid IT landscapes by improving asset transparency, strengthening governance and enabling sustainable cost optimization.
EnterprisePremiumEssential
Application Management
Interface & Data Quality Management
Vendor Onboarding
Inventory & Demand Management
Entitlement & Contract Management
Compliance Management
Enablement
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How retail giant METRO AG brought their IT under control

The goal was ambitious: Implement a central IT asset management (ITAM) solution to optimize software usage, assess risk, improve compliance and increase operational efficiency across more than 30 countries.

Proven outcomes with USU ITAM Managed Services

30% cost reduction

Reduce software license costs by identifying unused licenses, optimizing contracts and improving license utilization across your IT environment.

Lower audit risk

Maintain continuous compliance with accurate license data, proactive monitoring and expert support during vendor audits.

Full software asset visibility

Gain a centralized and reliable view of your hardware, software, SaaS and cloud assets across the entire IT lifecycle.

Continuous optimization

Continuously improve license efficiency, governance and reporting with expert-driven ITAM operations.

Get in touch with an expert

Do you have questions about our offering? A quick call can be way more helpful than a long email chain. Talk to one of our experts to explore our products and see them in action.

Lauran VanEyck_building_square

Lauran van Eyck

Sales Development

IT Asset Management

Send us a message

No matter if you like to partner with USU or just have a few questions.

Frequently asked questions

What are Managed Services for IT Asset Management?

ITAM Managed Services are outsourced IT asset management services delivered by certified experts who continuously monitor, optimize and govern software and hardware assets on your behalf. 

What are the benefits of Managed Services for SAM or ITAM?

They take pressure off your internal teams, improve data quality and help cut license costs. At the same time, they reduce risks like under- or over-licensing and boost your audit readiness.

When should you consider Managed Services for SAM or ITAM?

If you’ve lost track of your IT assets, audits are a hassle or licenses aren’t used efficiently, managed services give you clarity fast—and drive long-term optimization.