You'll walk away with:

A Plan

A clear, step-by-step plan to get your knowledge base ready

Confidence

Confidence to lead AI initiatives in CS, CX, or employee training

Insights

Proven tools and insights from global customer service leaders
AI is transforming how teams deliver support, service, and training. But if you're like most leaders, you’re asking:

“Where do I even start with AI?”

Here’s the deal: AI isn’t magic—it needs fuel. That fuel is your knowledge base. If your content is messy or hard to find, AI won’t help much. But if you prep it right, AI can become your team’s most reliable and powerful tool.

Join this webinar hosted by: Florian Schwingenschloegl, Enterprise KM Manager, USU

It’s not too late. You don’t need perfect content. You just need a place to start.

Join our webinar to learn how to:

Start with AI, even if your content isn’t perfect

Understand what “AI-ready” really means

Structure your knowledge for better answers

Use AI to improve your content

Rely on USU AI Quality Guarantee for consistency

Speaker

Florian Schwingenschloegl

Florian Schwingenschloegl

Company Sales Manager, USU