International Partner Summit 2026

Produkt Updates

Entdecken Sie die neuesten Funktionen, Weiterentwicklungen und Highlights unserer Lösungen.

Interaktive Features

Seien Sie live dabei und gestalten Sie das Event aktiv mit!

Gewinnspiel

Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat.

Austausch & Diskussion

Teilen Sie Ihre Erfahrungen, Ideen und Fragen in einem offenen Dialog mit der Community.

Produkt Updates

Entdecken Sie die neuesten Funktionen, Weiterentwicklungen und Highlights unserer Lösungen.

Interaktive Features

Seien Sie live dabei und gestalten Sie das Event aktiv mit!

Gewinnspiel

Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat.

Austausch & Diskussion

Teilen Sie Ihre Erfahrungen, Ideen und Fragen in einem offenen Dialog mit der Community.

Produkt Updates

Entdecken Sie die neuesten Funktionen, Weiterentwicklungen und Highlights unserer Lösungen.

Interaktive Features

Seien Sie live dabei und gestalten Sie das Event aktiv mit!

Gewinnspiel

Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat.

Austausch & Diskussion

Teilen Sie Ihre Erfahrungen, Ideen und Fragen in einem offenen Dialog mit der Community.

Produkt Updates

Entdecken Sie die neuesten Funktionen, Weiterentwicklungen und Highlights unserer Lösungen.

Interaktive Features

Seien Sie live dabei und gestalten Sie das Event aktiv mit!

Gewinnspiel

Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat.

Austausch & Diskussion

Teilen Sie Ihre Erfahrungen, Ideen und Fragen in einem offenen Dialog mit der Community.

"The best way to predict the future is to create it." – Peter Drucker

Technology never stands still – and neither do we. It’s through strong collaboration that we turn vision into value.
At this year’s summit, we’ll dive into the real impact of ITAM, SaaS Management and ITSM – not as buzzwords, but as game-changers in action.

Get ready for fresh insights, inspiring stories, and powerful conversations that move us forward – as one vibrant partner community.
Let’s create what’s next. Together.

Discover the highlights:

Direct Exchange with Experts & Peers

Benefit from face-to-face conversations with USU experts, product managers, and fellow partners – share experiences, ask questions, and gain new perspectives.

Exclusive Insights & Practical Know-how

Get the latest updates on product roadmaps, real-world use cases, and sales strategies – tailored to help you grow your business and stay ahead of the curve.

Networking Evening in a Relaxed Atmosphere

Wrap up the day with good food, drinks, and great conversations at our evening get-together.

Agenda:

9:00-9:30 a.m.

Welcome & Registration

9:30-9:45 a.m.

Welcome to USU Partner Summit 2026

Brandon Smeets

9:45-10:15 a.m.

Opening Keynote with our CPTO

Matthias Grabellus

10:15-10:45 a.m.

USU Saas Management: More Than Just Optimization

We will demonstrate how you can support your customers with USU SaaS Management to gain better visibility into their SaaS environment while also enabling optimization. Another key benefit is user management within our solution, which saves time and automates onboarding and offboarding. - Daniel Fink

10:45-11:15 a.m.

Evolving ITAM: New Capabilities and the Road Ahead

Join us for a quick look at how our ITAM solution is evolving—recent updates, in-flight developments, and the roadmap shaping the next phase of capabilities. - Lauran Van Eyck

11:15-11:45 a.m.

Evolving the well established, an ITSM success story

Taking a look at one of the latest USU project wins with a nation wide retail company: how long did the sales process take, what happened in between and how do partners fit in - Patrick Wilmes

11:45 a.m.-12:45 p.m.

Lunch Break

12:45-1:15 p.m.

Activating Magic

Get ready for an entertaining magic show with Brandon Smeets. He’ will combine illusion, storytelling, and audience participation to create a memorable experience. - Brandon Smeets

1:15-1:35 p.m.

Consulting Partner Support

Learn how we support and enable our partners through mentoring—helping you build confidence, strengthen capabilities, and deliver successful outcomes together. - Frank Hirschner and Christian Müller

1:35-1:55 p.m.

USU Consulting Credit Bundle: Transparent Support for Your Projects

We introduce our new USU Service Credit Bundles and show how our consulting team can support your projects with their expertise at a fixed fee and with full transparency. - Daniel Fink

2:05-2:50 p.m.

Two parallel roundtables

1 - Accelerating SaaS Migration: Value for Customers & Partners | In this interactive roundtable, we’ll discuss practical ways to migrate customers to our SaaS solution - covering approach, typical hurdles, and success factors. We’ll also explore the value proposition on both sides: the value for customers and the commercial/operational benefits partners can realize. - Lauran Van Eyck

2 - Credit Bundles | We are looking for your feedback and would like to discuss the Service Credits. How can we combine services? Do we need more flexibility? How can we support you with technical topics related to our USU solutions? - Daniel Fink

2:50-3:20 p.m.

Coffee Break

3:20-4:05 p.m.

Two parallel roundtables

3 - Sell SaaS Management: Use Cases, Value & Differentiators | A practical roundtable focused on how to sell our new SaaS Management offering with clear value points, compelling use cases, and competitive differentiation. - Lauran Van Eyck

4 - Diving deeper into the ITSM Evolution, added value & benefits of USM | Discussing latest enhancements and functions within the USU ITSM standard/bundle portfolio (UX/AI/SaaS) - Patrick Wilmes

4:15-4:45 p.m.

Rountable

5 - Marketing Collaboration Roundtable: Insights, Needs & Next Steps | A collaborative session to exchange perspectives on partner marketing. We’ll also share fresh insights into the tools we use to optimize messaging and targeting for our audience. - Anne Golz

4:45-5:00 p.m.

Closing Session

5:40-9:30 p.m.

Evening event in Ludwigsburg

Join us for a visit to the Ludwigsburg Palace Gardens (“Blühendes Barock”), followed by dinner at the Ratskeller in Ludwigsburg.

Unsere Vorträge und Foren

24. Februar

90 % weniger Redaktionsaufwand – 100 % Fokus auf Qualität. Wie KI Ihr Wissensmanagement revolutioniert.

14:00 - 14:30 Uhr | Messeforum Halle 3

Harald Huber | Christian Milosev

25. Februar

100 % richtige Antworten im Kundenservice – kein Mythos, sondern Methode. Wenn KI nicht rät, sondern weiß.

13:30 - 14:00 Uhr | Messeforum Halle 2

Nicholas Geoghegan

täglich

Conversational AI & KI-Agenten

Täglich 10 Minuten kompakte Einblicke in unsere Lösung
im TeleTalk Demoforum | Uhrzeiten tba

Harald Huber

FAQ

Where does USU International Partner Summit take place?

USU International Partner Summit will take place at the USU Campus in Möglingen.

Address: USU Campus | Wagnerstraße 32 | 71696 Möglingen

What is the best way to travel?

By car: Möglingen is located right off the A81 highway and close to the B10 and B27 routes.

By public transport: Möglingen can be reached from Ludwigsburg train station in about 20 minutes by bus. From Ludwigsburg, you can reach Stuttgart main station by train in just a few minutes.

Are there parking facilities on site?

Yes, there is an underground car parking facility as well as additional outdoor parking spaces.

Which hotels do you recommend?

We recommend the following hotels:

Hotel Traube, Möglingen | Website

HARBR. Hotel, Ludwigsburg | Website

Hotel Bergamo, Ludwigsburg | Website

Eindrücke von der CCW 2025

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Produkt Updates

Interaktive Features

Gewinnspiel

Austausch & Diskussion

Produkt Updates

Interaktive Features

Gewinnspiel

Austausch & Diskussion

Besuchen Sie uns auf der CCW 2026

Produkt Updates

Interaktive Features

Gewinnspiel

Austausch & Diskussion

Produkt Updates

Interaktive Features

Gewinnspiel

Austausch & Diskussion

Besuchen Sie uns auf der CCW 2026

"The best way to predict the future is to create it." – Peter Drucker

Discover the highlights:

Direct Exchange with Experts & Peers

Exclusive Insights & Practical Know-how

Networking Evening in a Relaxed Atmosphere

Agenda:

Welcome & Registration

Welcome to USU Partner Summit 2026

Opening Keynote with our CPTO

USU Saas Management: More Than Just Optimization

Evolving ITAM: New Capabilities and the Road Ahead

Evolving the well established, an ITSM success story

Lunch Break

Activating Magic

Consulting Partner Support

USU Consulting Credit Bundle: Transparent Support for Your Projects

Two parallel roundtables

Coffee Break

Two parallel roundtables

Rountable

Closing Session

Evening event in Ludwigsburg

USU Knowledge Award 2025

Unsere Vorträge und Foren

90 % weniger Redaktionsaufwand – 100 % Fokus auf Qualität. Wie KI Ihr Wissensmanagement revolutioniert.

100 % richtige Antworten im Kundenservice – kein Mythos, sondern Methode. Wenn KI nicht rät, sondern weiß.

Conversational AI & KI-Agenten

Save The Date

Vereinbaren Sie jetzt einen Termin mit unseren Expert:innen

Jetzt Termin vereinbaren

FAQ

Where does USU International Partner Summit take place?

What is the best way to travel?

Are there parking facilities on site?

Which hotels do you recommend?

Unser Expertenteam für Sie vor Ort

Tanja Gilke

Alexander Schmidt

Jannis Lehmich

Sebastian Ciornei

Gaetano Arzanese

Christian Milosev

Eindrücke von der CCW 2025

Impressions from 2025

Do you have further questions?

Sie haben Fragen zum ITAM User Day?

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