ITFM at gkv Informatik

As an IT service provider for three major AOK health insurance funds, gkv informatik manages more than 6,000 servers and delivers services to around 20,000 employees. That means handling a massive IT budget.

But planning and managing these funds used to be slow, complex, and limited by outdated tools—especially SAP, which didn’t allow for scenario planning or flexible iterations. Teams had to manually consolidate data from multiple sources. It was time-consuming, prone to errors, and tied up a lot of resources.

With USU’s IT Financial Management solution, gkv informatik gave its entire planning process a major upgrade.

Now, everything runs on one central platform—teams can enter planned figures, manage versions, and calculate results with just a click. That includes quantity-based billing and service pricing. The SAP closing process, which used to take days, now finishes in just 15 minutes thanks to automated calculations. Real-time iterations and delta analyses bring new levels of transparency, flexibility, and control to financial planning.

USU didn’t just speed up the budgeting process—it made it smarter. With faster access to key data, gkv informatik can make better, more data-driven decisions.

That paves the way for their next big step: predictive planning. By using historical data, rates, and contracts in regression analyses, they can create accurate forecasts—more reliable than traditional bottom-up risk surcharges. The goal? A planning approach that’s closer to reality—and better aligned with customers’ needs.