No KM = No AI

USU Customer Service Knowledge Management is the knowledge empowerment platform built for the AI era of customer service. Visit Booth #255 in the Summit Ballroom for a free knowledge management audit and live demos. 
 

 

Las Vegas, USA
June 23 – 25, 2026
5:00 – 9:30 PM
Every contact center is investing in AI. But copilots and GenAI built on fragmented, outdated knowledge produce hallucinations, compliance risk and failed containment. The differentiator is not which AI you choose. It is the quality of knowledge you feed it. USU CSKM is purpose-built to be that foundation, trusted by 150+ service organizations worldwide, including Nespresso, Volkswagen and Doctolib.  
 

What to expect from USU

Free Knowledge Audit

15-minute personalized assessment of your Knowledge Management maturity and AI readiness. No strings attached.

Live Platform Demo

See how agents find trusted answers in seconds, not minutes. Tailored to your industry.

Plug-and-Play Integration

Seamlessly integrate knowledge into your existing systems like Salesforce, Genesys or Zendesk—from CRM to chatbots. For quick implementation, ease of use and a seamless service experience across all channels.
%

reduction in call handling time

%

agent adoption within one week

.7/5

Capterra & GetApp Rating

Wks

deployed with zero IT dependency