Resources Content for Smart IT & Customer Service Management

AI has long been more than just automation. It provides new opportunities - also in ITAM. Find out more in our infographic.

Learn more about the all-in-one solution for software asset management.

USU SAM for SAP® Software Achieves SAP License Management Certification from the ITAM Review

Download the Research in Action Vendor Selection Matrix™ 2025 for ITSM and ESM in the – featuring trends, a Top 20 ranking, and recognition for USU.

This webinar is a step by step guide for leaders in Customer Service, CX, and L&D to begin their AI journey!

This webinar is a strategic guide for CIOs, FinOps and ITAM teams dealing with rising costs, vendor pressure and hiring freezes.

Join USU at CCW Vegas to discover our AI-driven customer service knowledge management software.

Unlock the future of IT management and customer service at USU World North America 2025! Sign up now to experience our latest innovations.

This webinar is not theory - it's practice! We will show how we introduced FinOps and optimized our multi-cloud costs.

This white paper outlines the necessary organizational changes and success factors identified in real-world projects for implementing a service-…

For many IT organizations, the "service" is not yet the central focus when defining and structuring their offerings.

The report explores the evolving landscape of IT monitoring, highlighting the challenges businesses face in maintaining uptime, troubleshooting…